Participant Management (PM)

Ascendion; Malaysia; On-site; USD 30,000 - 50,000; Full time

Job summary

Ascendion, a rapidly growing company in the crypto and blockchain sectors, is seeking an Onboarding Specialist. This remote role involves overseeing participant onboarding, managing stakeholder engagement, and proposing process improvements. Ideal candidates will have project management skills and a passion for the digital finance landscape.

Qualifications

• Minimum of 2 years in financial, banking, or payment services industries.
• Strong communication skills in English and Bahasa Malaysia.
• Project management experience is a plus.

Responsibilities

• Manage onboarding processes ensuring execution within SLAs.
• Lead project kick-off meetings and provide updates.
• Collaborate with stakeholders for seamless onboarding experiences.

Skills

Communication

Leadership

Problem-solving

Time management

Education

Bachelor’s degree in Business, Finance, Banking, IT, or related fields

Tools

MS Word

Excel

PowerPoint

Confluence

Job description

Location: Remote (with global opportunities)

About the Job:

Join a fast-growing company in the exciting world of crypto, blockchain technology, and digital finance! We are looking for a motivated Onboarding Specialist to oversee the onboarding process of participants and ensure timely execution of projects within Service Level Agreements (SLA). As part of our dynamic team, you'll engage with internal and external stakeholders, helping to streamline processes while providing exceptional customer service.

This role offers a unique opportunity to work in a remote setting, contributing to the crypto and DeFi platforms ecosystem, while utilizing your project management and organizational skills to drive success. If you're passionate about cryptocurrency, blockchain, and smart contracts, this is the perfect opportunity to expand your expertise in the web3 and Ethereum spaces.

Key Responsibilities:

• Onboarding Oversight: Manage the smooth onboarding of participants, ensuring that all steps are executed within agreed-upon SLAs.
• Kick-off Meetings & Updates: Lead project kick-off meetings, monitor progress, and provide regular updates to internal teams and stakeholders.
• Attestation of Compliance (AoC): Act as the first-level assessor for Attestation of Compliance (AoC) and ensure proper documentation is in place.
• Stakeholder Engagement: Collaborate effectively with both internal and external stakeholders to ensure seamless onboarding experiences.
• Process Improvement: Propose process improvements to streamline the onboarding process and maintain updated Standard Operating Procedures (SOPs).
• Project Planning & Implementation: Assist in the planning and execution of new services, ensuring smooth integration into existing systems.
• Performance Monitoring & Reporting: Track and monitor onboarding performance, generate reports, and share insights with management to improve overall efficiency.

Qualifications & Requirements:

• Education: Bachelor’s degree in Business, Finance, Banking, IT, or related fields.
• Experience: Minimum of 2 years in financial, banking, or payment services industries.

Skills:

• Strong communication skills in English and Bahasa Malaysia.
• Proficiency in MS Word, Excel, PowerPoint, and Confluence.
• Project management experience is a plus.
• Strong leadership, problem-solving, and time management skills.

Why Join Us?

This is a fantastic opportunity to work in the rapidly evolving world of crypto, blockchain, and cryptocurrency while expanding your career in web3 jobs remote and blockchain technology. We offer crypto remote jobs that allow you to work from anywhere, giving you the flexibility to manage your work-life balance. As part of the team, you'll help shape the future of DeFi platforms, smart contracts, and NFTs.

Our organization values innovation, collaboration, and continuous learning, and we welcome individuals who are passionate about Ethereum, Bitcoin, and the evolving digital asset space. Join our crypto remote jobs list and be part of a community that's shaping the future of finance.

Apply Today!

Take the next step in your career and work with cutting-edge technologies in the crypto space. Remote crypto jobs are in high demand, and we’re looking for talented professionals like you to join us on our journey toward shaping the future of finance through blockchain technology and cryptocurrency.

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