Part-Time Sales Advisor (KL Gateway Mall)

H&M; Kuala Lumpur; In loco; MYR 22.000 - 45.000; Tempo pieno

Descrizione del lavoro

H&M Group seeks a Sales Advisor in Kuala Lumpur to share fashion knowledge and help customers make informed choices. You will collaborate with the store team to deliver outstanding service across the customer journey, ensuring the sales floor and back of house stay stocked, organized, and inviting.

You’ll support opening and closing the store and represent the brand positively in every customer interaction, contributing to a welcoming and inspiring shopping environment for all shoppers in

Competenze

• Experience in customer service within fashion or retail environments.
• Passion for fashion and delivering an in-store experience that drives sales.
• Thrives in collaborative, dynamic settings.
• Willing to learn store technology and adapt quickly.

Mansioni

• Share fashion and product knowledge to help customers choose.
• Collaborate with team to deliver exceptional service at every step.
• Keep the sales floor and back of house stocked, organized, and inviting.
• Assist with opening and closing of the store.
• Represent the brand positively during all customer interactions.

Conoscenze

Customer service experience

Fashion passion

Collaborative mindset

Store technology curiosity

Flexible and action oriented

Descrizione del lavoro

You will:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
• All our colleagues are included in our H&M Incentive Program HIP.
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

In addition to our global benefits, all our colleagues are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.

JOIN US

Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.