Part Time Sales Advisor ( IOI DAMANSARA )

H&M; Petaling Jaya; On-site; MYR 11,000 - 17,000; Part time

Benefits offered by this job

Staff discount card

HIP program

Incentive program

Job summary

H&M in Selangor, Malaysia is seeking a Sales Advisor for a part-time role dedicated to delivering outstanding customer experiences and driving store sales. You’ll help customers, share fashion knowledge, and keep the floor organized while collaborating with colleagues in a positive team environment.

You will fold, stock and merchandise garments, process purchases at the register, and participate in stock replenishment to maximize selling opportunities, with a focus on excellent service and brand

Qualifications

• To be successful in the role, you are a team player with a proactive and helpful approach.
• You are flexible, adaptable to changing circumstances and customer needs, and take initiative to address customers’ needs.
• You are communicative and socially confident, fostering a positive interaction with colleagues and customers.

Responsibilities

• Fold, hang, display and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Skills

Team player

Customer service

Fashion knowledge

Communication

Time management

Job description

JOB DESCRIPTION

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

Fold, hang, display and merchandise garments to maximize selling opportunities.

Actively process, stock and replenish garments on the sales floor and in the stock room.

Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register.

QUALIFICATIONS

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and having a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfill customer needs.

ADDITIONAL INFORMATION

This is a part-time position and will be based in ( Selangor, Malaysia )

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.