Part-Time Retail Shop Assistant — Customer Service

KK Group of Companies (Retail); Kampung Chamang; On-site; MYR 11,000 - 17,000; Part time

Job summary

KK SUPERMART Pahang in Bentong is seeking a part-time Shop Assistant to provide friendly customer service and support daily store operations.

You will greet customers, help them find products, process transactions at the POS, handle payments securely, restock and maintain cleanliness, and assist with deliveries as needed. Prior retail experience is preferred but not required; weekend/evening shifts may be necessary.

Qualifications

• Retail or customer service experience preferred but not essential.
• Strong customer service skills and friendly demeanor.
• Ability to work in a fast-paced retail environment.
• Reliable, punctual, and committed to high standards of work.
• Good communication with diverse customers.
• Basic numeracy and accuracy when handling transactions.
• Physical ability to stand for extended periods and lift moderate boxes.
• Willingness to learn and develop within the retail sector.

Responsibilities

• Greet customers in a friendly and professional manner as they enter and browse the store.
• Assist customers in locating products and provide helpful recommendations based on their needs.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Handle cash, card payments and other payment methods with accuracy and security.
• Stock shelves and displays with merchandise, ensuring products are neatly organised and clearly priced.
• Maintain a clean and tidy store environment, including tidying aisles, displays and checkout areas.
• Monitor stock levels and alert management when items require replenishment.
• Assist with receiving and unpacking deliveries when required.
• Answer customer enquiries about product availability, pricing and store policies.
• Follow company policies and procedures at all times, including health and safety regulations.
• Support the store team in achieving sales targets and store objectives.

Skills

Customer service

Communication

Fast-paced environment

Reliability

Numeracy

Tools

Point-of-Sale system

Job description

KK SUPERMART Pahang in Bentong is seeking a part-time Shop Assistant to provide friendly customer service and support daily store operations.

You will greet customers, help them find products, process transactions at the POS, handle payments securely, restock and maintain cleanliness, and assist with deliveries as needed. Prior retail experience is preferred but not required; weekend/evening shifts may be necessary.