Part-Time Customer Support Specialist

Bigpluschem; Plentong; On-site; MYR 20,000 - 100,000; Part time

Job summary

A growing customer service team is looking for a proactive and customer-focused Part-Time Customer Service representative. You will handle customer inquiries, manage orders, and ensure a smooth post-purchase experience. The role requires strong communication skills, attention to detail, and the ability to multitask. Candidates should have a minimum of SPM/STPM and be willing to work weekends and holidays. Join us in creating positive customer experiences!

Qualifications

• Positive attitude and willingness to learn.
• Able to multitask and stay organized.
• Comfortable using multiple platforms.

Responsibilities

• Respond to customer chats and inquiries in a friendly manner.
• Assist with basic questions about products and orders.
• Check and monitor daily orders across platforms.
• Share important updates with internal teams.

Skills

Communication skills

Problem-solving skills

Multitasking

Education

Minimum SPM/STPM

Job description

A growing customer service team is looking for a proactive and customer-focused Part-Time Customer Service representative. You will handle customer inquiries, manage orders, and ensure a smooth post-purchase experience. The role requires strong communication skills, attention to detail, and the ability to multitask. Candidates should have a minimum of SPM/STPM and be willing to work weekends and holidays. Join us in creating positive customer experiences!