Parcel Recovery & Disputes Executive

Ninja Van; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Shah Alam is looking for an individual to handle problematic delivery issues while ensuring compliance with operational procedures. The role requires a minimum of a Diploma or Bachelor's Degree, with fresh graduates encouraged to apply. Strong analytical, communication, and interpersonal skills are essential, alongside proficiency in English and Bahasa Malaysia. The position offers a salary range of RM2,000 to RM3,000 per month.

Qualifications

• Fresh graduates are encouraged to apply.
• Strong process and detail orientation, with high accuracy.
• Proficient in both written and spoken English and Bahasa Malaysia.

Responsibilities

• Attend to all problematic delivery issues and ensure closure.
• Prepare daily and weekly reports on delivery matters.
• Ensure full adherence to the Recovery Standard Operating Procedures (SOP).

Skills

Detail orientation

Analytical thinking

Communication skills

Interpersonal skills

Adaptability

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

Google Workspace

Python programming

Job description

A leading logistics company in Shah Alam is looking for an individual to handle problematic delivery issues while ensuring compliance with operational procedures. The role requires a minimum of a Diploma or Bachelor's Degree, with fresh graduates encouraged to apply. Strong analytical, communication, and interpersonal skills are essential, alongside proficiency in English and Bahasa Malaysia. The position offers a salary range of RM2,000 to RM3,000 per month.