Overnight Luxury Concierge — Mandarin/Cantonese (Remote)

Ten Group; Kuala Lumpur; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading luxury lifestyle company is seeking a Lifestyle Manager to provide exceptional assistance to high-net-worth clients across APAC. This remote role requires fluency in Cantonese, Mandarin, and English, with strong customer service skills. The position involves managing complex requests and collaborating with internal teams to ensure seamless service. Enjoy competitive rewards and the flexibility of working from home while engaging with elite clients.

Benefits

Monthly Treats on Ten

Extra annual leave

Paid sabbatical leave

Loyalty Rewards Program

Work-from-anywhere program

Diversity celebration in the workplace

Qualifications

• Fluency in Cantonese, Mandarin & English (both spoken and written).
• Strong customer service experience in luxury, hospitality, or concierge services.
• Excellent time management & multitasking skills.

Responsibilities

• Serve as a trusted advisor for premium members delivering personalized assistance.
• Handle complex requests with care, accuracy, and attention to detail.
• Collaborate with internal teams for seamless execution.

Skills

Fluency in Cantonese

Fluency in Mandarin

Fluency in English

Strong customer service experience

Excellent time management

Calm demeanor under pressure

Job description

A leading luxury lifestyle company is seeking a Lifestyle Manager to provide exceptional assistance to high-net-worth clients across APAC. This remote role requires fluency in Cantonese, Mandarin, and English, with strong customer service skills. The position involves managing complex requests and collaborating with internal teams to ensure seamless service. Enjoy competitive rewards and the flexibility of working from home while engaging with elite clients.