Outlet Operations & Customer Experience Crew Member

DKSH; Seri Kembangan; On-site; MYR 22,000 - 36,000; Full time

Job summary

DKSH in Malaysia is seeking a proactive Crew Member, Outlet Operations to help deliver a welcoming customer experience, maintain product quality and store cleanliness, and support daily outlet activities.

You will assist in product display, housekeeping, gift-wrapping, and customer service tasks, with comprehensive training provided for school leavers. The role requires flexibility to work shifts, including weekends and public holidays on a six‑day week schedule.

Qualifications

• Able to communicate effectively in Bahasa Malaysia and English.
• School leavers are encouraged to apply as comprehensive training will be provided.
• Willingness to work shifts, weekends and public holidays on a six‑day week.

Responsibilities

• Prepare and bake products to standard, ensuring availability and freshness.
• Maintain a fully stocked and clean product display area.
• Uphold housekeeping and hygiene standards to keep the outlet tidy.
• Assist in wrapping gift items and product displays for visual merchandising.
• Support customer service activities to ensure positive interactions.
• Perform administrative and coordination tasks as required.

Skills

Communication

Customer service

Professional attitude

Team player

Job description

DKSH in Malaysia is seeking a proactive Crew Member, Outlet Operations to help deliver a welcoming customer experience, maintain product quality and store cleanliness, and support daily outlet activities.

You will assist in product display, housekeeping, gift-wrapping, and customer service tasks, with comprehensive training provided for school leavers. The role requires flexibility to work shifts, including weekends and public holidays on a six‑day week schedule.