Outlet Operations Associate — Fresh Bakes & Service

DKSH; Klang City; On-site; MYR 20,000 - 27,000; Full time

Job summary

DKSH is seeking a Crew Member, Outlet Operations to join our retail team in Malaysia. You will help deliver a welcoming customer experience, maintain product quality, presentation and store cleanliness, and support daily outlet operations to drive sales.

Responsibilities include baking and displaying products, keeping the display fully stocked, upholding hygiene standards, assisting with gift wrapping and visual merchandising, and providing service-oriented customer interactions.

Qualifications

• School leavers are welcome; comprehensive training provided.
• Good working attitude and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends and public holidays on a six-day schedule.
• Willingness to be based at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring freshness and availability.
• Maintain fully stocked, clean product displays for a superior customer experience.
• Uphold housekeeping and hygiene standards across the outlet.
• Assist in wrapping gifts and arranging product displays for visual merchandising.
• Support customer service to ensure positive, service-oriented interactions.
• Handle administrative duties and coordination tasks as required.

Skills

Customer service mindset

Bahasa Malaysia

English

Shift work

Outlet location flexibility

Job description

DKSH is seeking a Crew Member, Outlet Operations to join our retail team in Malaysia. You will help deliver a welcoming customer experience, maintain product quality, presentation and store cleanliness, and support daily outlet operations to drive sales.

Responsibilities include baking and displaying products, keeping the display fully stocked, upholding hygiene standards, assisting with gift wrapping and visual merchandising, and providing service-oriented customer interactions.