Outlet Manager

Cornery FNB Sdn Bhd; Dengkil; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing F&B outlet is seeking a hands-on Outlet Manager in Selangor, Malaysia, to oversee daily operations, manage the team, and improve outlet performance. The ideal candidate will have experience in counter service or cafes and exhibit strong leadership and communication skills. Responsibilities include monitoring sales, executing revenue growth strategies, and managing the team effectively. The position offers competitive salary, career growth opportunities, and benefits such as medical insurance and performance bonuses.

Benefits

Competitive salary based on experience

Medical Card & Hospitalization Insurance

Transport Allowance

Phone Allowance

Training Provided

Performance Bonus

Overtime Pay

Annual Leave

Qualifications

• Experience in counter service / café / QSR at management level preferred.
• Strong leadership and communication skills essential.
• Comfortable working under pressure and making fast decisions.

Responsibilities

• Monitor daily sales and outlet performance.
• Implement strategies to increase revenue through upselling.
• Manage daily operations and ensure smooth shift transitions.
• Lead and motivate the outlet team.
• Handle customer feedback professionally.

Skills

Leadership

Communication

Decision making under pressure

Sales knowledge

Positive attitude

Job description

We are a growing F&B outlet looking for a hands‑on Outlet Manager to lead daily operations, manage the team, and help improve overall outlet performance.

This role is floor‑based, not an office role. You will be actively involved in running shifts, supporting staff, handling guests, and learning how to grow outlet revenue through better service and operations.

About the Role

• We are a growing F&B outlet looking for a hands‑on Outlet Manager to lead daily operations, manage the team, and help improve overall outlet performance.

• This role is floor‑based, not an office role. You will be actively involved in running shifts, supporting staff, handling guests, and learning how to grow outlet revenue through better service and operations.

Requirements

• Experience in counter service / café / QSR (Person in charge or manager level preferred)

• Strong leadership and communication skills

• Comfortable working under pressure and fast decisions

• Willingness to learn about sales, costs, and outlet performance

• Positive attitude and hands‑on mindset

What We Offer

• Competitive salary based on experience

• Hands‑on learning and exposure to outlet revenue growth

• Career growth opportunities within the company

• Supportive and practical working environment

• Medical Card & Hospitalization Insurance

• 1% Ebitda incentive

Responsibilities

• Monitor daily sales and outlet performance

• Learn and apply simple ways to increase outlet revenue (upselling, service flow, repeat customers, reducing wastage)

• Work closely with management to improve outlet results

• Run daily operations and manage shifts smoothly

• Lead, guide, and motivate the outlet team

• Handle customer feedback and resolve issues professionally

• Ensure cleanliness, service quality, and discipline standards

Benefits

• EPF, SOCSO, EIS
• Transport Allowance
• Phone Allowance
• 1% Ebitda Incentive
• Career growth opportunity
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay

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