Outbound Telemarketing & Lead-Gen Specialist

STRIVE DELTA SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial advisory firm in Kuala Lumpur is seeking a proactive Telemarketing Executive to engage potential customers through outbound calls. Your responsibilities will include introducing financial products, collecting necessary documentation, and supporting the sales team by achieving KPIs. Ideal candidates should possess strong communication and organizational skills. This role offers a chance to contribute to our expanding team while honing your telemarketing expertise.

Qualifications

• Strong communication skills to engage with potential customers effectively.
• Ability to follow directives and adhere to guidelines during calls.
• Aptitude for achieving KPIs through commitment and diligence.

Responsibilities

• Make outbound calls to potential and existing customers.
• Introduce basic information about our financial products and services.
• Collect required documents and update customer details into Google Drive for consultants to follow up.
• Coordinate with the team leader to ensure a smooth handover to the sales team.
• Maintain professionalism and adhere to company call scripts and guidelines.
• Achieve daily, weekly, and monthly KPIs based on call volume.

Skills

Proactive communication

Customer service

Lead generation

Organizational skills

Job description

A financial advisory firm in Kuala Lumpur is seeking a proactive Telemarketing Executive to engage potential customers through outbound calls. Your responsibilities will include introducing financial products, collecting necessary documentation, and supporting the sales team by achieving KPIs. Ideal candidates should possess strong communication and organizational skills. This role offers a chance to contribute to our expanding team while honing your telemarketing expertise.