Order to Cash Analyst

APAC Michael Page; Malaysia; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading global FMCG company in Malaysia is looking for an O2C Executive to manage Order-to-Cash activities. The role involves ensuring accurate billing and timely cash application, supporting month-end closing activities, and collaborating with cross-functional teams. Candidates should have a Bachelor's Degree and 1-3 years of relevant experience. This position offers a 6-month contract with a hybrid working arrangement and covered medical expenses.

Benefits

Covered medical expenses

Qualifications

• 1-3 years of experience in Accounts Receivable or O2C processes, preferably within a Shared Services environment.
• Able to work independently and manage multiple priorities.
• Strong technical skills required.

Responsibilities

• Manage end-to-end Order-to-Cash activities.
• Ensure accurate billing and timely cash application.
• Support month-end closing activities and reconciliations.

Skills

Analytical skills

Problem-solving capabilities

Communication skills (English)

Education

Bachelor's Degree in Accounting, Finance, Business Administration, or equivalent

Tools

ERP systems (SAP, Oracle, JDE)

Job description

The O2C Executive is responsible for managing end-to-end Order-to-Cash activities, ensuring accurate billing, timely cash application, and smooth month-end closing. This role supports the efficiency of shared services operations by maintaining high-quality service delivery, driving process improvements, and ensuring compliance with internal controls and regulatory requirements.

Client Details

Our client is a leading global FMCG with a strong presence in Malaysia. The company is committed to delivering innovative, reliable, and sustainable solutions that enhance everyday living, offering a wide range of household and professional appliances designed with consumer's needs in mind. With a focus on quality, design, and energy efficiency, the organisation continues to empower households and businesses across the region while driving forward initiatives that support a more sustainable future.

Description

• Process and validate AR transactions including invoicing, credit/debit notes, collections updates, and cash allocation in accordance with O2C policies and standard operating procedures.
• Ensure all daily operational tasks are completed within agreed SLAs and KPIs for accuracy, timeliness, and service quality.
• Monitor the full AR cycle - from billing to cash application - and ensure open and overdue items are followed up and resolved promptly.
• Support migration activities for AR/O2C processes transitioning from various countries into the Shared Services Centre, ensuring accurate knowledge transfer and smooth stabilisation.
• Collaborate with cross-functional teams (Record-to-Report, Customer Service, Commercial, etc.) to ensure seamless, integrated end-to-end O2C processes.
• Assist with month-end closing activities, including reconciliations, AR reporting, aging analysis, and audit schedules preparation.
• Act as a backup for team members and perform additional O2C tasks as needed to ensure continuity of operations.
• Build strong working relationships with local markets, business stakeholders, and internal teams to resolve operational issues.
• Identify gaps, propose solutions, and support continuous improvement initiatives to streamline, standardise, and enhance O2C processes.
• Support internal and external audit requests by providing required documentation and explanations.
• Participate in ad-hoc projects and assignments as instructed by the Team Lead/Manager.

Profile

• Bachelor's Degree in Accounting, Finance, Business Administration, or equivalent.
• 1-3 years of experience in Accounts Receivable or O2C processes, preferably within a Shared Services environment.
• Strong technical and analytical skills with good problem-solving capabilities.
• Proficient in English, with strong communication skills (verbal and written).
• Able to work independently with minimal supervision while managing multiple priorities.
• Experience using ERP systems (SAP, Oracle, JDE, etc.) is an added advantage.

Job Offer

• 6 Months Contract
• Hybrid working arrangement
• Covered medical expenses

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ariff Kamri on [phone].
Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.