Order Management Coordinator II

Vertiv; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is seeking a candidate to manage regional and factory orders. This role involves ensuring compliance with company policies and handling the end-to-end order lifecycle, including order validation, monitoring progress, and customer coordination. Ideal candidates should have strong business acumen and be familiar with ERP systems such as VTM Oracle Onida.

Qualifications

• Strong business acumen and industry knowledge required.
• Experience with order management and validation.
• Familiarity with ERP systems, specifically VTM Oracle Onida.

Responsibilities

• Manage regional and factory orders.
• Ensure data integrity and KPI achievement.
• Coordinate with inter-company and direct external customers.

Job description

Job Description

This role applies strong business acumen and industry knowledge to manage regional and factory orders in full compliance with company policies and procedures. It is accountable for the end-to-end order lifecycle—from validation through to revenue recognition and billing—ensuring data integrity, KPI achievement, and adherence to agreed service levels.

Key Responsibilities

• Order Management & Validation
• Validate order forms and ensure package completeness; report discrepancies.
• Manage sales order entry in ERP (VTM Oracle Onida).
• Monitor order progress from entry to dispatch, including updates and change tracking.
• Customer & Internal Coordination
• Customer may mean inter companies (Vertiv Asia Market Units, Vertiv factories) and direct external customers.

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation or disability.