Operations Support Agent

FedEx; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global logistics leader located in Malaysia is seeking a dedicated professional for roles in Air Network Support and Operations Support. Applicants should have at least four years of experience and secondary education. Proficiency in MS Office and familiarity with corporate systems is essential. The position offers an opportunity to work in a diverse and inclusive environment, providing essential operational and customer services.

Qualifications

• Must have four years of relevant work experience.
• Experience with logistics or support operations is preferable.

Responsibilities

• Perform air network support tasks.
• Provide operations and dispatch support.
• Handle customer service and operational administration.

Skills

Proficient in MS Office

Experienced with FedEx corporate systems

Email correspondence skills

Education

Secondary education or equivalent

Job description

Job Functions

• Air Network Support
• Operations Support
• Operational Support
• Dispatch
• Admin & Support
• Customer Service
• Service Assurance
• Manifesting
• Customer Services / Support Group
• Dangerous Goods
• Cross-Border Road Linehaul
• Domestic Air Linehaul
• Road Network
• Operational Administration & Support
• Sort Support & Trace Management
• Reporting
• Location-based Customer Service

Education: Secondary education or equivalent

Experience: Four (4) years of work experience

Skills

Proficient in MS Office, FedEx corporate systems and email correspondence.

FedEx is an equal‑opportunity/affirmative action employer committed to a diverse, equitable, and inclusive workforce. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.