Operations Services Executive

Genki Sushi (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sushi restaurant chain in Kuala Lumpur is seeking a motivated project manager to lead improvements in point-of-sale systems and enhance customer experience through innovative solutions. The role involves collaboration with business teams, implementation of a Mobile Order and Pay platform, and analysis of sales data. Candidates should have 1-2 years of project management experience, excellent communication skills, and a keen eye for detail. This position offers various perks, including medical, education support, and meal allowances.

Benefits

Medical allowance

Education support

Dental allowance

Meal allowance

Full shift allowance

Qualifications

• 1 to 2 years of project management experience.
• Experience as a store manager is an advantage.
• Ability to balance multiple priorities and meet deadlines.

Responsibilities

• Collaborate with business teams for point-of-sale planning and support.
• Lead POS system improvement works.
• Implement Mobile Order and Pay online platform.

Skills

Project management

Excellent communication skills

Analytical skills

Attention to detail

Self-motivated

Job description

• Collaborate with business team partners for the planning, implementation, testing and support point-of-sales for new products, marketing and local store marketing initiatives. to support successful launch.
• Be the lead for any point-of-sale improvement works, including the resource manual, changing out of POS system etc
• Lead the creation, testing and implementation of Bill of Materials for beverages, food and retail
• Lead the creation, testing and implementation of Mobile Order and Pay online platform ensuring a great customer experience.
• Supports operations services component of AOP projects and implementation and any events organized by operation services.
• Leads the corporate sales channel account which includes all non- retail corporate business to business sales– i.e. Starbucks cards, food services, event catering, etc.
• Extract, analyse and communicate progress of the program through sales data or customers feedback, making appropriate recommendations for improvement.

Job Requirement

• Love to support work that make the lives of our partners easier
• 1 to 2 years of project management experience
• 2-3 years as store manager level is an advantage
• Excellent written and verbal communication skills
• Self-motivated, ability to balance multiple priorities and meet deadlines
• Demonstrates attention to detail
• Have analytical skills, with ability to provide appropriate solutions, answers and direction by listening actively and identify opportunities for improvement

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Hospitality & Tourism 51-100 employees

Genki Sushi, a Japanese Authentic Sushi Chain Restaurants which originated in Tochigi, Kanton Region in Japan since 1968.

We are proud to share with Malaysian a product that is synonymous with Japan's unique culture and the principle of “customer comes first”. And to further enhance the customer journey and experience, our "kaiten sushi" system has now evolved to a whole new level of service standard - The World's first order and automated direct-to-table delivery system; and modelled after the actual Shinkansen Train in Japan.

All our Team Members are well trained with proper Japan Food & Service skills at all times to ensure our customers have the same experience like they were in Japan

We are looking for energetic, dedicated and motivated team members to join our family!

Perks and benefits Medical Miscellaneous allowance Education support Dental Meal Allowance, Full Shift Allowance, Full Attenda