Operations - Operational Excellence (Logistics)

Graduan; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics management company in Kuala Lumpur is seeking an Operations - Operational Excellence professional. The role involves streamlining processes within the logistics team, participating in continuous improvement projects, and providing operational support during major campaigns. Ideal candidates will possess strong logistics knowledge, excellent communication skills, and experience in conducting quality checks and data analysis to drive operational efficiency. This position offers the opportunity to make a significant impact on logistics operations.

Qualifications

• Strong understanding of logistics operations and process improvement.
• Excellent communication skills for stakeholder management.
• Ability to conduct quality checks and data analysis for decision making.

Responsibilities

• Streamline logistics processes and enhance overall team efficiency.
• Participate in cross-functional projects for operational excellence.
• Provide support during major campaigns and handle logistics issues promptly.
• Conduct quality checks and audits for operational efficiency.
• Perform data-driven analysis to enhance business decisions.

Job description

Operations - Operational Excellence (Logistics)

• Streamline processes and improve overall efficiency within the logistics team i.e. centralise the system handling, configurations, and process standardization
• Participate in cross-functional projects to drive continuous improvement and operational excellence across logistics operations.
• Provide operational support and standby during major campaign periods to ensure smooth execution and timely resolution of logistics issues.

Operational Excellence

• Conduct regular quality checks and audits to maintain high standards of operational efficiency and customer satisfaction.
• Drive data-driven analysis to support business decisions for identifying cost‑saving opportunities and process improvements
• Negotiate for tighter thresholds, implement key initiatives to improve delivery time, lost & damage, RTS rate.
• Daily review and management of seller shipping applications
• Actively communicate with affected stakeholders via various channels to manage expectations.