Operations Manager

Glories Gadget (M) Sdn Bhd; Kampung Baru Ulu Tiram; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail tech company located in Johor is seeking an experienced Operations Manager to lead daily operations and enhance sales performance across its outlets. This role requires strong leadership and multitasking skills, alongside a diploma or bachelor's degree in Business Administration or a related field. The ideal candidate will have 3-5 years of experience in sales or operations management, proficiency in Microsoft Office, and a proactive attitude. Join us for a supportive environment and career growth opportunities.

Benefits

Attractive remuneration package

Career growth potential

Supportive working environment

Qualifications

• 3-5 years’ experience in sales, operations, or admin management.
• Strong analytical and detail-oriented skills.
• Able to work under pressure with minimal supervision.

Responsibilities

• Oversee daily sales and operational activities for all outlets.
• Monitor and drive sales performance to achieve targets.
• Plan and implement effective sales strategies.

Skills

Leadership

Multitasking

Communication

Education

Diploma or Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Canva

Job description

We are looking for a Operations Manager to lead and coordinate sales, operations, and administrative activities across our outlets. You will oversee daily business operations, monitor sales performance, manage inventory accuracy, and ensure smooth coordination between teams.

If you’re an organized, results-driven professional with strong leadership and multitasking skills, we’d love to meet you!

Key Responsibilities

• Oversee daily sales and operational activities for all outlets to ensure smooth and efficient business flow.
• Monitor and drive sales performance, ensuring the team achieves monthly and annual targets.
• Plan and implement sales strategies.
• Review and analyze sales data, prepare reports, and provide insights for management decisions.
• Ensure compliance with company SOPs, policies, and retail operation standards.
• Ensure outlets maintain proper display arrangements, cleanliness, and a professional customer experience.
• Identify operational improvements to increase productivity and cost efficiency.
• Support management in business planning, new outlet setup, or expansion projects when needed.
• Good communication to liaise with the Government authority and other agencies or stakeholders.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field.
• Minimum 3–5 years’ experience in sales, operations, or admin management (retail or gadget industry preferred).
• Proficient in Microsoft Office (Excel, Word, PowerPoint) for reporting and analysis.
• Skilled in Canva and other applications for presentations, and documentation purposes.
• Strong leadership, organizational, and communication skills.
• Analytical and detail-oriented, with ability to multitask and meet deadlines.
• Able to multitask and work under pressure with minimal supervision.
• Positive attitude, proactive, and able to work well in a fast-paced environment.
• Willing to travel.

Why Join Us

• Opportunity to lead and shape key business operations.
• Supportive and collaborative working environment.
• Attractive remuneration package and career growth potential.