Operations Governance, Analyst

AIA Hong Kong; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a detail-oriented professional to ensure product quality and manage anti-money laundering processes. The role involves analyzing and addressing alerts and requires a Bachelor's degree alongside strong analytical and communication skills. This position offers the potential for career growth while contributing to the community's well-being.

Qualifications

• Ability to analyze data and identify trends and issues.
• Excellent communication skills.
• Detail-oriented with analytical capabilities.

Responsibilities

• Clear money laundering alerts as per AML procedures.
• Address Actimize Watch List Filter alerts daily.
• Review and analyze Customer Due Diligence (CDD) alerts.

Skills

Analytical skills

Communication skills

Negotiation skills

Relationship management

Education

Bachelor’s degree in economics, finance, psychology, or related field

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for ensuring AIA's products, services and internal operations / business processes meet the required quality standards.

Job and Responsibilities:

• Clear money laundering alerts in accordance with AML procedures.
• Address and resolve Actimize Watch List Filter alerts daily.
• Review and analyze Customer Due Diligence (CDD) alerts.
• Investigate and elevate Suspicious Activity Monitoring (SAM) alerts.
• Analyze and report AML clearance, QA results, and data remediation status.
• Prepare and present operational updates at working-level and management forums.
• Support additional tasks assigned by the supervisor as needed.

Minimum Job Requirements:

• Bachelor’s degree in economics, finance, psychology, and any business-related topics.
• Fresh graduate or 1–2 year’s working experience.
• Ability to analyze data and identify trends, issues, and opportunities for improvements.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Detail‑oriented and analytical, with an ability to communicate complex issues in simple terms.
• Manage multiple priorities in a fast‑paced environment.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up‑to‑date.