Operations Executive - UK Support (Fresh Graduates Welcome!)

iFAST Global Bank Limited; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading global bank in Kuala Lumpur is seeking a dedicated professional to manage the processing of bank account openings and monitor transactions for suspicious activity. The role requires a Bachelor's degree and offers training to fresh graduates. Successful candidates will work in a multicultural environment and must be detail-oriented with strong numerical skills. This is a full-time role with potential weekend and holiday work.

Qualifications

• Minimum a Bachelor’s Degree Holder.
• Fresh graduates are welcome to apply; training will be provided.
• A keen sense of urgency with the ability to meet critical deadlines.

Responsibilities

• Process global applications for bank account openings within SLA.
• Act as the Certifier, confirming applicants’ documents.
• Monitor transactions for suspicious activities.

Skills

Detail-oriented

Multitasking

Proactive attitude

Numerical aptitude

Proficiency in Microsoft Office

Education

Bachelor’s Degree

Job description

Responsibilities

• Process global applications for bank account openings, including the Maker and Checker roles within SLA.
• Act as the Certifier, responsible for verifying applicants’ documents and cross-checking conducted by the Onboarding Team’s Maker.
• Review onboarding name screening for account holders’ applications as either a First or Second Business Reviewer (1LOD).
• Monitor transactions to identify suspicious activities and ensure compliance with relevant regulations.
• Resolve payment screening for account holder transactions as a maker or checker role.
• Contribute to UAT initiatives for improving transaction monitoring systems, ensuring effectiveness in detecting and flagging suspicious activities.

Name Screening

• Ensure that customer names are accurately screened against global databases to prevent fraudulent activities.
• Assist in investigating any discrepancies identified during the screening process.
• Participate in User Acceptance Testing (UAT) efforts to enhance the system, ensuring optimal functionality and compliance.

Transaction Monitoring

• Monitor transactions to identify suspicious activities and ensure compliance with relevant regulations.
• Resolve payment screening for account holder transactions as a maker or checker role.
• Contribute to UAT initiatives for improving transaction monitoring systems, ensuring effectiveness in detecting and flagging suspicious activities.

Project Management

• Lead and manage projects related to the enhancement of operational processes, ensuring that deadlines and goals are met.
• Collaborate with cross-functional teams to implement process improvements, system upgrades, and automation initiatives.
• Track project progress and communicate updates to stakeholders to ensure alignment with business objectives.

Qualifications

• Minimum a Bachelor’s Degree Holder.
• Fresh graduates are welcome to apply and training will be provided
• Detail-oriented with the ability to focus on and identify minor details.
• Capable of multitasking and delivering high-quality work with minimal supervision.
• A proactive individual with a strong sense of ownership and a can-do attitude.
• Strong numerical aptitude and proficiency in mathematical calculations.
• A keen sense of urgency with the ability to meet critical deadlines.
• Proficient in Microsoft Office and IT literacy.
• Adaptable to working in a multicultural environment and collaborating effectively with individuals from diverse cultural backgrounds.
• Willingness to work during local public holidays and weekends.