Operations Executive for Milk Product

Always Marketing Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading marketing firm in Kuala Lumpur seeks an Operation Executive to oversee daily operations and ensure workflow efficiency. The ideal candidate should have at least 3 years of experience in the FMCG industry and a relevant diploma or degree. Responsibilities include coordinating with internal teams, preparing reports, and managing communications. Strong organizational and multitasking skills are essential, along with proficiency in Microsoft Office. This role requires effective leadership and the ability to thrive in a fast-paced environment.

Qualifications

• Candidates must possess at least a Diploma in business administration or operations management.
• At least 3 years of experience in the FMCG industry.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to handle daily operational issues.

Responsibilities

• Oversee and support day-to-day operational activities to ensure smooth workflow.
• Coordinate with internal teams and external parties to ensure tasks are completed on time.
• Monitor project timelines, deliverables, and resolve operational issues promptly.
• Prepare and maintain operational reports and documents.
• Liaise with vendors to ensure timely delivery of services.

Skills

Strong organizational skills

Multitasking

Leadership

Attention to detail

Proficiency in Microsoft Office

Education

Diploma/ Advance Diploma / Bachelor’s Degree in business administration or operations management

Job description

Duties and Responsibilities

The role of Operation Executive to provide direction, instructions and guidance to Team Leader, teamwork and engagement for the purpose of achieving every key performance index requirements. An effective leader to understand his/her team on the strengths, weaknesses and motivations. Be able to act proactively to ensure smooth team operations and effective collaboration.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities

• Oversee and support day-to-day operational activities to ensure smooth workflow.
• Coordinate with internal teams and external parties to ensure tasks are completed on time.
• Monitor project timelines, deliverables, and resolve operational issues promptly.
• Documentation & Reporting
• Prepare andmaintainoperational reports, trackers, schedules, and related documents.
• Ensureall data, attendance, and records are updated accurately andsubmittedon time.
• Assistin preparing weekly/monthly performance reports for management review.
• Staff &ClientCoordination
• Communicate daily tasks, updates, and instructions to ground teams/promoters/field staff.
• Monitor attendance, performance, and compliance with SOPs.
• Liaise with vendors, suppliers, and partners to ensuretimelydelivery of items/services.
• Ensure operational SOPs are followed consistently across all activities.
• Conduct checks to ensure service quality, deliverables, and standards are met.
• Identifygaps, issues, or risks in operations and propose improvement solutions.
• Logistics& Resource Management
• Coordinate delivery schedules, stock movement, and inventory updates (if applicable).
• Ensure resources (manpower, materials, tools) areallocatedefficiently based on project needs.
• Support & Communication
• Support the Operation Manager in planning, execution, and process improvement.
• Handle ad-hoc tasks, urgent requests, or last-minute changes from clients.
• Maintain clear communication with clients, management, and team members.
• Attend Weekly/Monthly/ Quarterly Meeting.

Requirement

• Candidates mustpossessat leastDiploma/ Advance Diploma /Bachelor’s Degreeininbusinessadministration,operations management orequivalent.
• At least3years of work experience inFMCGindustry.
• Computerproficiencyin Microsoft Office (Word, Excel, PowerPoint).
• Experience inhandling daily operational issues.
• Strong organizational skills including attention to detail and multitasking skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Able to lead by example,maintaingood spirits and contributeteammorale.
• Results‑oriented and able to work under pressure.
• Taking ownership of accounts and providing effective solutions to situations.
• Possessowntransport.
• Able to work on weekends.