Operations Executive

Ambient Italia Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury furniture retailer in Petaling Jaya is looking for an Operations Executive to oversee daily operations, manage logistics, and improve processes. Candidates should have at least 1–2 years of experience in the retail industry, a diploma in Business, and strong organizational skills. This role offers a competitive salary and opportunities for professional growth in a dynamic environment.

Benefits

Professional growth opportunities

Competitive salary and benefits package

Collaborative company culture

Qualifications

• Minimum of 1–2 years’ experience in the interior furnishing or retail industry.
• Detail-oriented and proactive, able to work under pressure.

Responsibilities

• Coordinate daily operational activities for smooth business execution.
• Monitor and analyze operational performance; identify areas for improvement.
• Liaise with sales, warehouse, procurement, and finance teams.

Skills

Organizational skills

Problem-solving skills

Proficient in MS Office

Strong communication skills

Team player mindset

Education

SPM/Diploma in Business or related field

Tools

ERP systems

Job description

At Ambient Living, we curate premium furniture from world‑renowned brands to elevate living spaces across Malaysia. With 5 showrooms and a growing presence, we are looking for a detail‑oriented and proactive Operations Executive to support our daily operations and ensure smooth business flow.

Established in 2012, Ambient Living is a premium retailer of luxury designer furniture in Malaysia and the sole distributor of Natuzzi. Our mission is to offer furniture that makes a qualitative difference in everyday life, combining good design, comfort and functionality.

Job Overview:

The Senior Operation Executive is responsible for overseeing and coordinating daily business operations to ensure efficiency, accuracy, and smooth workflow across departments. This role involves managing logistics, monitoring project timelines, optimizing processes, and supporting cross‑functional teams to achieve company objectives.

Key Responsibilities:

• Supervise and coordinate daily operational activities to ensure smooth business execution.
• Oversee logistics, inventory, and delivery processes to ensure accuracy and timeliness.
• Monitor and analyze operational performance; identify areas for improvement.
• Liaise with sales, warehouse, procurement, and finance teams to align operations with business goals.
• Prepare and review reports, performance data, and forecasts for management.
• Ensure compliance with company policies, quality standards, and safety regulations.
• Lead and guide junior operation staff, providing training and support as needed.
• Handle escalated operational issues and implement effective solutions.
• Support process improvement initiatives to enhance productivity and cost efficiency.
• Coordinate with suppliers, contractors, and external partners for smooth execution of projects or orders.

Requirements:

• Minimum SPM/Diploma in Business, Customer Service, or related field.
• At least 1–2 years’ experience in the interior furnishing or retail industry.
• Strong organizational and problem‑solving skills.
• Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with ERP systems.
• Detail‑oriented, proactive, and able to work under pressure.
• Strong communication skills and a team‑player mindset.

Why Join Us?

• ✳️ Work with a premium international lifestyle brand
• ✳️ Opportunities for professional growth in a dynamic retail environment
• ✳️ Competitive salary and benefits package
• ✳️ Collaborative and supportive company culture

Application Questions

• How many years' experience do you have in the retail industry?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?
• Do you have experience in a sales role?