Operations Executive

RHB Banking Group; Perak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution in Malaysia is seeking an Operations Executive. This role involves supporting branch operations, managing credit control, complying with regulatory requirements, and providing operational support. Ideal candidates should have strong organizational skills, attention to detail, and the ability to manage multiple responsibilities effectively. Competitive compensation and development opportunities are offered.

Benefits

Competitive compensation

Development opportunities

Supportive environment

Qualifications

• Strong organizational skills and attention to detail.
• Good understanding of operational processes and compliance requirements.
• Ability to manage timelines and handle multiple responsibilities effectively.

Responsibilities

• Support the branch in achieving GWP targets set by HQ.
• Manage credit control to ensure premium collection is properly monitored.
• Ensure timely and accurate issuance of policies and receipts.

Skills

Strong organizational skills

Attention to detail

Good understanding of operational processes

Strong communication skills

Ability to manage timelines

Proactive mindset

Team player

Job description

About The Role

We are looking for an Operations Executive to support branch operations and help drive performance across key business areas. In this role, you’ll assist in meeting GWP targets, manage credit control, ensure compliance, and provide operational support to distribution channels and claim-related matters. Your contribution will help maintain smooth branch operations and strengthen service quality.

What You Will Be Doing

• Support the branch in achieving GWP targets set by HQ.
• Manage credit control to ensure premium collection is properly monitored and under control.
• Comply with Group and company guidelines, as well as regulatory requirements related to CBC and AML.
• Ensure timely and accurate issuance of policies, receipts, and proper document filing.
• Provide strong operational support to internal processes to deliver good service across all distribution channels.
• Oversee and assist with claim matters in the Northern and Perak Region.
• Plan and carry out personal development activities to support continuous growth.

What We’re Looking For

• Strong organizational skills and attention to detail.
• Good understanding of operational processes and compliance requirements.
• Ability to manage timelines and handle multiple responsibilities effectively.
• Strong communication and coordination skills when working with internal teams.
• Proactive mindset with a commitment to learning and development.
• A team player who can contribute to smooth daily operations.

What We Offer

At RHB Banking Group, you’ll be part of a supportive environment that values teamwork and growth. We offer competitive compensation, development opportunities, and a culture that encourages continuous improvement and professional advancement.