OPERATIONS EXECUTIVE

Tung Shin Hospital; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-established healthcare institution in Kuala Lumpur is seeking an Operations Executive to oversee daily operations and support the COO. The ideal candidate will have a Bachelor’s degree in a relevant field and 2–3 years of experience in healthcare operations. Strong communication, analytical, and interpersonal skills are essential. This position offers a competitive compensation package and career development opportunities.

Benefits

Competitive Compensation

Comprehensive Medical Coverage

Career Development & Training

Staff Wellness Programs

Recognition & Rewards

Professional Growth Opportunities

Supportive Work Environment

Education Fund

Qualifications

• 2–3 years of relevant experience in healthcare operations.
• Strong aptitude and interest in hospital management for fresh graduates.

Responsibilities

• Oversee daily hospital operations for effective coordination.
• Conduct regular departmental walk‑abouts to monitor performance.
• Review and enhance operational processes to improve efficiency.
• Collaborate with Finance and ICT departments for data analysis.
• Prepare operational and management reports for the COO.
• Support compliance with regulatory requirements.
• Contribute to business planning and budgeting initiatives.
• Provide administrative support for operational initiatives.

Skills

Microsoft Excel

Communication skills

Interpersonal skills

Analytical skills

Detail-oriented

Proactive attitude

Education

Bachelor’s degree in Finance, Business Administration, Healthcare Management, or a related discipline

Job description

We are seeking a dynamic and dedicated individual to join our Hospital Operations team to support the Chief Operating Officer (COO) in ensuring the smooth and efficient running of hospital services. The role involves overseeing daily operations, coordinating interdepartmental functions, and driving process improvements to enhance patient care, service quality, and operational performance. This position offers an excellent opportunity for individuals who aspire to build a career in healthcare management and contribute to the continuous growth and excellence of the hospital.

Responsibilities

• Oversee daily hospital operations to ensure effective coordination of resources and alignment with organizational goals.
• Conduct regular departmental walk‑abouts to monitor performance and ensure smooth service delivery.
• Review and enhance operational processes to improve efficiency, productivity, and patient service quality.
• Collaborate with the Finance and ICT departments to analyse operational data, identify trends, and support informed decision‑making.
• Prepare and present operational and management reports to the Chief Operating Officer (COO) and senior management team.
• Support compliance with regulatory requirements (MoH, MSQH, MQA) and assist in audit and accreditation preparations.
• Contribute to business planning, budgeting, and crisis management initiatives under the direction of the COO.
• Provide administrative, coordination, and project support for operational initiatives as assigned by the COO.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Healthcare Management, or a related discipline.
• 2–3 years of relevant experience in healthcare operations; fresh graduates with strong aptitude and interest in hospital management are encouraged to apply.
• Proficient in Microsoft Excel with sound knowledge of data analysis and report preparation.
• Strong communication and interpersonal skills with the ability to work effectively with clinical and non‑clinical teams.
• Analytical, detail‑oriented, and proactive, with a commitment to continuous improvement and service excellence.

Job Insights

• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as an Operations Executive?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre‑employment background check?
• How much notice are you required to give your current employer?

Tung Shin Hospital is a well‑established, not‑for‑profit private healthcare institution in Kuala Lumpur, uniquely offering both Western Medicine and Traditional Chinese Medicine (TCM) under one integrated campus. This dual‑service model sets the hospital apart, providing patients with holistic, complementary treatment options supported by experienced medical professionals and modern facilities. In line with its commitment to community‑focused care, Tung Shin Hospital is currently expanding into a 300‑beded facility to enhance service capacity while continuing to deliver affordable, high‑quality, and compassionate healthcare.

Perks and benefits: Competitive Compensation, Comprehensive Medical Coverage, Career Development & Training, Staff Wellness Programs, Recognition & Rewards, Staff Amenities, Professional Growth Opportunities, Supportive Work Environment & Education Fund.

What can I earn as an Operations Executive

Salary match, Number of applicants, Skills match.