Operations & Customer Service Executive

Ripcol Industries Sdn Bhd; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Malaysian company is urgently hiring an Admin and Customer Service Executive in Ipoh, Perak. The role includes maintaining debtor and creditor information, responding to customer inquiries, assisting in order processing, liaising with logistics, and managing office operations. Candidates should have a high school diploma or equivalent, with 1-2 years of customer support experience and fluency in English, Malay, and Mandarin. This full-time position offers competitive salary and career growth opportunities.

Benefits

Opportunities for growth and career advancement

Supportive team culture

Exposure to accounting processes

Continuous learning opportunities

Competitive salary package

Professional development and training

Comprehensive benefits including EPF, SOCSO

Work-life balance

Performance recognition and bonuses

Qualifications

• 1-2 years relevant work experience in customer support.
• Ability to deal with Mandarin speaking clients.

Responsibilities

• Create and maintain debtors and creditors information in the system.
• Respond to customer inquiries and needs promptly.
• Assist in order processing, payment collection, and delivery.
• Liaise with logistic companies for clearance and documentation.
• Plan and manage timely delivery to customers.
• Keep logs and records of warehouse stock and sales orders.
• Perform day-to-day procurement activities.
• Assist in managing office operations.

Skills

Customer support experience

Fluent in English

Fluent in Malay

Fluent in Mandarin

Education

High school diploma or equivalent

Associate or Bachelor degree in business admin or relevant field

Job description

A leading Malaysian company is urgently hiring an Admin and Customer Service Executive in Ipoh, Perak. The role includes maintaining debtor and creditor information, responding to customer inquiries, assisting in order processing, liaising with logistics, and managing office operations. Candidates should have a high school diploma or equivalent, with 1-2 years of customer support experience and fluency in English, Malay, and Mandarin. This full-time position offers competitive salary and career growth opportunities.