Operational Security Management Specialist (Secure Remote Access)

-; Kuala Lumpur; Hybrid; MYR 48,000 - 60,000; Full time

Job summary

A global energy firm is looking for an Operational Security Management Specialist to support a Secure Remote Access solution in Kuala Lumpur. This role is suitable for fresh graduates with knowledge in cybersecurity, Azure cloud, and enterprise access management. Responsibilities include user onboarding, troubleshooting, and leading configuration efforts. The position offers a hybrid work model without travel requirements. Join the firm to contribute to an inclusive energy transition.

Qualifications

• Familiarity with enterprise Secure Remote Access solutions.
• Experience troubleshooting communication network and application issues.
• Knowledge of security concepts and best practices.
• Understanding of Azure cloud concepts.
• Ability to interpret firewall rules and logs.
• Experience in supporting critical applications.

Responsibilities

• Lead onboarding of Secure Remote Access solution to Operational Technology sites.
• Act as first response for service requests and issues.
• Configure applications while adhering to processes.
• Monitor performance and manage disaster recovery activities.
• Create internal documentation and deliver training.

Skills

Access Management

Cybersecurity

Identity Access Management (IAM)

Information Security

Maintenance

User Access

Job description

Job Description

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

Role Overview

The Operational Security Management Specialist is technically skilled to support a business‑critical Secure Remote Access solution, used within our Operational Technology environment. The Specialist is responsible for ensuring the solution’s availability, optimal performance, reliability, and scalability. The role involves supporting existing and new users, onboarding new remote sites, and includes troubleshooting, maintenance, and continuous improvement of the solution to meet the evolving needs of our business.

Qualification: Fresh Graduates

This role is for fresh graduates for less than 2 years of experience.

Let me tell you about the role

• Lead the end‑to‑end onboarding/offboarding and deployment of the Secure Remote Access solution, to identified Operational Technology sites
• Act as first response point of contact for service requests and issues.
• Input to the Secure Remote Access service incident response, change and problem management processes.
• Support management of an Azure Cloud Environment
• Contribute to Secure Remote Access Solution Knowledge Management processes
• Input to continuous improvement initiatives.

What you will deliver

• Creation and provision of agent package deployments and user access accounts.
• Configuration of applications & appliances, adhering to end to end process and procedures.
• Leading and/or participating in upgrades, patching, performance monitoring, disaster recovery, and capacity management activities within the solution Azure cloud implementation.
• Troubleshooting Secure Remote Access solution connectivity, application, user and endpoint issues, interacting with stakeholders on bridge calls and updating Incident records in the cmdb.
• Create, review and implement Secure Remote Access solution changes, interacting with multi stakeholder groups, and updating change request records in the cmdb.
• Participate in root cause analysis, retrospective change reviews and continuous improvement initiatives.
• Undertake user acceptance testing for the Secure Remote Access service portal and solution deployment tools, to improve user experience and optimize workflows.
• Supporting activities related to secure offboarding of the Secure Remote Access solution
• Create and maintain internal service and end user documentation.
• Deliver internal and user knowledge bursts and answer service consumer questions related to the use of the solution.

What you will need to be successful (experience and qualifications)

• Familiarity with enterprise Secure Remote Access solutions
• Experience in troubleshooting communication network and application issue's within a large enterprise hybrid network environment.
• Knowledge and application of security concepts and best practices.
• Understanding of fundamental Azure cloud concepts.
• Ability to understand firewall rules and interpret associated logs.
• System and Application administration and associated documentation creation
• Experience in supporting a business‑critical application within an operational environment
• Experience of Identity and Access Management administration within a large enterprise environment

About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance

This role is not eligible for relocation

Remote Type

This position is a hybrid of office/remote working

Skills

Access Management, Cybersecurity, Cybersecurity Operations, Identity Access Management (IAM), Information Security, Maintenance, Reviews, User Access

Legal Disclaimer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre‑placement drug screening, medical review of physical fitness for the role, and background checks.