Operational Excellence (OpEx) Specialist (Compliance Operations)

OKX; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital asset trading platform is seeking an Operational Excellence Specialist to enhance compliance workflow efficiency. You will identify improvement areas and streamline operations within the Compliance team, leveraging your expertise to drive compliance initiatives. This role offers excellent growth prospects and a collaborative environment.

Benefits

Competitive remuneration package (Basic Salary + Yearly Bonus)

Meal Allowance up to RM 500/month

Monthly Team Building

RM 3,500 Benefits per annum for Training & Wellness

Convenient workplace (5 minutes walk from MRT TRX)

Excellent growth and promotion prospects

Employee engagement recognition program

Multinational working environment

Qualifications

• 3+ years in compliance operations, process improvement, or related functions in financial services.
• Experience using Lean, Six Sigma, or Agile methodologies for optimization.
• Strong understanding of KYC, transaction monitoring, and compliance regulations.

Responsibilities

• Lead process improvement initiatives to enhance compliance operations.
• Collaborate with cross-functional teams for sustainable compliance solutions.
• Monitor operational performance metrics for continuous improvement.

Skills

Process Improvement

Risk Management

Workflow Automation

Regulatory Compliance

Communication

Data-Driven Decision Making

Influencing Skills

Education

Bachelor or Master's Degree in business administration, engineering, operations management, or related field

Job description

Operational Excellence (OpEx) Specialist (Compliance Operations)

About OKX

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology.

OKX provides hundreds of token & futures trading pairs to help traders to optimise their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognised as the golden standard in the industry. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop improving our customer experience.

About the opportunity

The Operational Excellence (OpEx) Specialist will think big about the Compliance Operation workflows and how you can bring significant impact to the organization in terms of operational efficiency, effectiveness and most importantly, being compliant. The OpEx Specialist is mainly responsible for identifying areas of improvement within the Compliance Operation team and developing systematic approaches to streamline processes, enhance productivity and enhance product-using experiences.

At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on the fly. You must also have strong prioritization skills and a willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of Compliance processes, features, and services.

What You'll be Doing

• Lead and executeprocess improvement initiatives to enhance efficiency, accuracy, and scalability across compliance operations, such as KYC, transaction monitoring, and Sanction controls.
• Design, implement, and optimizeend-to-end workflows, leveraging automation and digital tools to reduce manual touchpoints and operational risk.
• Collaborate closely with Compliance, Risk, Product, and Engineering teams to identify pain points and deliver sustainable solutions that meetregulatory requirements and business goals.
• Monitor and analyze operational performance metrics to drivedata-driven decision-making and continuous improvement efforts.
• Develop and maintainstandard operating procedures (SOPs) and best practices to ensure consistency and adherence to internal policies and external regulations.
• Support implementation ofRegTech solutions, including testing, rollout, and performance evaluation, to improve compliance controls.
• Act as a change agent to promote a culture ofoperational excellence, continuous improvement, and innovation within the compliance operations function.
• Identify and mitigateoperational risks, working with relevant teams to ensure robust controls and audit readiness.

What We Look For In You

• Bachelor or Master's Degree in business administration, engineering, operations management, or a related field.
• 3+ years of experience in compliance operations, process improvement, risk management, or related functions within the financial services or fintech industry.
• Proven experience in process optimization, workflow automation, and operational efficiency projects using methodologies such as Lean, Six Sigma, or Agile.
• Demonstrated ability to build trust and facilitate consensus among cross-functional teams.
• Ability to manage through complexity to identify solutions and deliver results.
• Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in an organization.
• Familiarity with project management principles and application, including the ability to manage multiple projects simultaneously and evaluate priorities.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Excellent communication and writing skills, and attentive to details.
• Strong understanding of regulatory compliance frameworks (e.g., KYC, Transaction Monitoring, Sanctions etc.) is preferred.
• Competitive remuneration package (Basic Salary + Yearly Bonus).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 3,500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk fromMRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

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