Operation Senior Associate

Hytech Consulting Management Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting company in Kuala Lumpur is seeking an Operations Associate. Responsibilities include reviewing customer data, handling requests through email/live chat, and processing withdrawals. Candidates should have at least an SPM/O Level qualification and good communication skills. Fresh graduates are welcome, and you must be willing to work on rotating shifts including weekends.

Qualifications

• Candidate must possess at least Primary/Secondary School/SPM/O Level.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Cheerful personality with good communication and interpersonal skills.

Responsibilities

• Responsible for customer data review and account opening.
• Handle customer requests and solve issues by email/live chat.
• Process withdrawals and perform ad-hoc tasks as assigned.

Skills

Communication skills

Interpersonal skills

Office skills

Education

Primary/Secondary School/SPM/O Level

Diploma in Business Studies/Administration/Management

Tools

Word

Excel

PowerPoint

Job description

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Role and Responsibilities:

• Responsible for customer data review and account opening.
• Verify documents submitted by client within specific regions.
• Handle customer requests and solve issue by email/ live chat.
• Collected and reported departmental data.
• Cooperate with various departments to communicate and deal with matters.
• Process withdrawal.
• Perform any ad-hoc tasks being assigned.

Qualifications and Requirements:

• Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
• Required language: English, Mandarin (added advantage).
• At least 1 Year(s) of working experience in the related field is required for this position.
• Fresh graduates are welcome to apply.
• Proficient in basic office skills such as Word, Excel, and PowerPoint.
• Cheerful personality, good communication, and interpersonal skills.
• Willing to work on rotating shifts (Including weekends if required).

What can I earn as an Operations Associate