Operation Manager (OPEN) - KT

HR FIRST Sdn. Bhd; Kuala Lumpur; On-site; MYR 45,000 - 70,000; Full time

Job summary

A leading educational management firm seeks an individual to oversee School Readiness Inspections, manage operational duties, and execute marketing strategies. Key responsibilities include planning and conducting inspections, generating reports, managing vendor relationships, and collaborating with a marketing team to implement campaigns. The ideal candidate should have strong project management skills and IT knowledge, ensuring the smooth operation of school activities in Kuala Lumpur.

Qualifications

• Experience in planning and conducting inspections.
• Strong ability in report generation and presentations.
• Knowledge in IT and basic computer maintenance.

Responsibilities

• Plan and conduct regular inspections and reports.
• Conduct debrief sessions with staff on inspection outcomes.
• Oversee school bus operations and conduct risk assessments.
• Organize maintenance activities and inspections.

Skills

Project management

Report writing

IT knowledge

Marketing strategy development

Vendor management

Job description

School Readiness Inspections (SRI)

• Plan and conduct regular SRI and compile reports. Reports are to be generated immediately after inspection.
• Conduct debrief sessions on the SRI to members of staff.
• Re-evaluate schools based on the direction of the board.

Board of Management Reports

• Report on IT, events, advertising and School Readiness Inspections on a monthly basis.

Bus Operation

• Plan and oversee all school bus operations of the organisation.
• Conduct regular risk assessments and review the standard of service provided.

Repair and Maintenance

• Organise and supervise maintenance activity as directed by the Board of Management.
• Conduct monthly inspections on all school premises for potential maintenance activity.

IT

• Provide a schedule for monthly servicing of computers and generate a report on the serviced PCs. This report is to be submitted to the Board of Directors for discussion.
• Procure computer equipment upon approval of the Board of Directors.
• Install hardware and software with proper maintenance.
• Train and conduct computer workshops and basic IT knowledge sessions.

Other Operational Duties

• Manage the organisation’s relationship with vendors.
• Procure supplies, materials, equipment and manage inventory.

Marketing

• Collaborate with marketing team to formulate, agree and execute the marketing plan and strategy for Malaysia entities.
• Implement the marketing plan directly through campaign programmes.
• Prepare online and print marketing campaigns.
• Develop communication and content for social media platforms and website.
• Design, build and maintain our social media presence across all digital channels.
• Identify new business prospects through organic or inorganic growth of the business.
• Conduct customer, brand and competitor research.
• Analyze potential strategic partners and build relationships.
• Create and publish all marketing material (online and print) in line with marketing plans and marketing manager’s direction.
• Measure and report performance of marketing campaigns, gain insight and assess against goals to determine effectiveness.
• Work on White Lodge “image bank” to get the best images to use for publications/adverts from the Centre’s.
• Any other marketing task assigned by the marketing manager.