Operation Manager

Loscam (Malaysia) Sdn Bhd; Shah Alam; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading logistics company in Shah Alam, Malaysia, is seeking an experienced operational manager to oversee productivity, quality, and cost-effective operations. The ideal candidate will have a bachelor's degree and a minimum of 5 years in a management role, ideally in manufacturing or logistics. Key responsibilities include team leadership, operational planning, and compliance with health and safety policies. This is a full-time position offering opportunities for professional growth and development.

Qualifications

• Minimum 5 years' management experience.
• Experience in lean manufacturing or Toyota Production System is an advantage.
• Proven leadership skills in operational/manufacturing environment.

Responsibilities

• Manage operational resources and maximize productivity.
• Develop and motivate operational teams.
• Ensure compliance with health and safety standards.

Skills

Leadership

Interpersonal skills

Analytical skills

Conflict management

Communication skills

Education

Bachelor degree in related fields

Job description

Proactively manage operational resources, maximize productivity, quality satisfaction, control cost effective operational activities and safety throughout the Malaysia’s business unit to accomplish business objectives.

Principal Activities

• Assist in the development of Malaysia’s Business plans to ensure profitability and quality aligned to Loscam and business expectations
• Effectively manage profit & loss
• Plan, lead and encourage, develop and motivate operational resources by providing a clear understanding of business strategies and objectives
• Effectively communicate between senior management & employees & contract labour employees to ensure profitability and quality aligned to Loscam and Malaysia’s business expectations
• Build relationships with internal customers, external customers, and supplier in order to maximise business satisfaction and profitability
• Drive Quality, productivity and cost efficient initiatives that promote accountability and competitiveness
• Ensure continued compliancy of Loscam environmental, Health and Safety requirements throughout Malaysia’s Law
• Provide effective leadership to develop team members with a view to establishing succession planning
• Effectively manage operational team performance through development of KPIs, periodic and annual performance appraisals
• Accurately manage company assets
• Manage all operational aspects of the Quality System

Occupational Health and Safety Activities

• Provide a safe working environment for employees, contract labour employees, contractors and visitors
• Ensure all operations are carried out effectively and safely in accordance with Business OH&S policies and procedures
• Assess any safety and environmental issues / risks within the workplace and ensure adequate controls are initiated
• Be involved in all accident / incident investigations
• Be actively involved in Safety Management Committee processes and conduct safety meeting once a month.
• Maintain diligent OH&S documentation, records and files
• Ensure OH&S training and maintain OH&S training documentation, records and files for all employees, contract labour employees
• Ensure all staffs are trained, instructed and competent in executing business OH&S policies, processes and procedures inclusive of:

• Induction of all employees, contract labour employees and contractors
• Contractor processes
• OH&S workplace and equipment inspections / checklists
• Danger Tag & Isolation, Safe Work Assessment, Hot Work and Working at Height processes
• Risk Assessment Procedures for plant and equipment, manual handling and workplace substances
• ‘Duty of Care’ for employees, contractors and visitors
• Personal Protective processes
• Hearing Conservation processes
• Safety Improvement Team processes
• Safe Operating Procedures
• Working at Heights processes

Quality Assurance Activities

• Ensure the processes needed for quality management system (QMS) are established, implemented and maintained (including internalternal auditing).
• Ensure the promotion of awareness of customer requirements throughout the organization, and ensure customer requirements reflected in internal quality processes
• Report to management on the performance of the QMS and any needs for improvement
• To proactively lead the promotion & monitoring of standardized quality practices & disciplines through the organization and with its associates – ensure adequate training to leaders & associates.
• Implement quality tools & systems to improve QMS and quality performance in accordance with corporate and/or business requirements.

Purchasing Activities

• The negotiation of purchasing contracts and managing supplier relationships and service level agreements whilst ensuring the best possible supply and purchasing arrangements.
• To accurately manage inventory levels (including consumables) through analysis and forecasting, including regular review and management of slow and obsolete goods.
• Working together with internal and external to ensure stock is available allowing for supply lead times.
• Maintaining accurate and timely documentation, including reports and analysis of cost information
• Coordinating all imports and exports ensuring appropriate documentation is provided.
• Supply timely information to the Finance department to allow the efficient processing of supplier invoices and month-end reporting.
• Awareness and management of relevant legal requirements, conflict of Interest.
• Developing and improving processes to improve both the procurement and the inventory control functions

Facility & Maintenance Activities

• Lead the maintenance excellence team throughout the rollout of the work management process.
• Drive the culture change from a reactive to a proactive environment.
• Manage all resources required to execute notifications and backlogs in order to maintain highest machine uptime.
• Manage spare parts supporting repair line at optimum level and cost.
• Ensure adequate training is provides for all technician employees.

Most Frequent Contacts

• Country Manager
• Regional Operation Manager
• Customers

Leadership Requirements

• Manage, measure and control performance of Operational resources and Operational performance in Malaysia
• Demonstrate role model leadership and practices that support Business objectives
• Encourage, develop and motivate Operational resources by providing a clear understanding of Business strategies and objectives
• Generate resourcefulness, encourage accountability and enhance team development throughout all functional areas

Performance Measures

• Ensure continued performance of Operational responsibility against established Operational and Business objectives and controls.
• Effectively manage operational team performance aligned to developed performance measures inclusive of periodic and annual performance appraisals
• Reduction in Lost Time Injuries.
• Reduction in Lost Time Frequency Rates
• Maintain readiness of supply availability at the proper level
• Eliminate non-compliant Improvement

Position Requirements

• Bachelor degree in related fields (Engineering, Manufacturing, Supply Chain business, etc)
• Minimum 5 years experiences in management level
• Experience in lean manufacturing or/and TPS (Toyota Production System) would be advantage
• Possess a proven” hand on” leadership skill set within an Operational/ Manufacturing environment.
• Strong interpersonal, conflict management, written, and oral communication skills.
• Ability to prioritize and execute tasks in high-pressure environments.
• Proven analytical and problem-solving abilities.
• Possess excellent interpersonal skills, possessing an ability to communicate at all levels across the Business
• Be a committed, self-motivated individual with a proven ability to manage functional responsibilities despite geographical boundaries
• Possess an openness to ideas, able to demonstrate an ability to initiate change and influence others
• Be a self-starter, possessing a passion for excellence and a proven ability to initiate change and continuously seek improvement