Operation Manager

Tri I Concept; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading supplier of sanitary wares in Malaysia is looking for an experienced Operation Manager to oversee day-to-day operations. The role involves planning deliveries, managing logistics teams, and driving continuous improvements across the organisation. Candidates should have a minimum of 2 years of operations management experience, strong analytical skills, and proven leadership capabilities. The company offers competitive compensation and opportunities for professional development within a collaborative work environment.

Benefits

Competitive compensation

Opportunities for professional development

Supportive work environment

Qualifications

• Minimum 2 years of experience in senior operations management role.
• Strong analytical and problem-solving abilities.
• Excellent project management and organisational skills.

Responsibilities

• Oversee strategic planning and coordination of deliveries.
• Manage logistics and operations personnel for smooth performance.
• Identify bottlenecks and implement solutions to enhance productivity.
• Work closely with internal teams to improve operational integration.
• Analyse key performance indicators for decision-making.
• Ensure timely renewal of product certifications and documentation accuracy.
• Motivate, mentor, and develop a high-performing operations team.
• Monitor inventory processes and optimise transportation efficiency.

Skills

Analytical skills

Problem-solving

Project management

Leadership

Job description

Tri I Concept Sdn Bhd is seeking an experienced Operation Manager to join our dynamic team in Petaling Jaya, Selangor. In this full‑time role, you will be responsible for overseeing and optimising our day‑to‑day operations, ensuring efficiency, and driving continuous improvement across the organisation.

What you'll be doing

• Plan & Coordinate Deliveries to Project Sites: Oversee strategic planning and coordination of delivery schedules, logistics, and on‑site staff deployment to ensure seamless supply of bathroom fixtures across multiple project locations.
• Lead the Logistics & Operations Team: Manage and support the logistics and operations personnel to ensure smooth day‑to‑day performance and effective workflow.
• Resolve Operational Issues & Improve Processes: Identify bottlenecks, inefficiencies, and operational challenges, implementing solutions to enhance productivity, service delivery, and after‑sales support.
• Cross‑Functional Collaboration: Work closely with various internal teams to streamline processes, improve communication, and strengthen overall operational integration.
• Monitor KPIs & Drive Continuous Improvement: Analyse key performance indicators to guide decisions, optimise processes, and drive ongoing operational enhancements; ensure product certifications and relevant authority documents are renewed and up to date.
• Ensure Compliance & Documentation Accuracy: Oversee timely renewal of product certifications and ensure all relevant authority documents are accurate and up to date.
• Lead & Develop the Team: Motivate, mentor, and develop a high‑performing operations team, fostering a culture of accountability and excellence.
• Oversee Warehouse & Goods Movement: Monitor inventory processes, warehouse activities, and goods movement to optimise transportation efficiency and reduce warehousing costs.

What we're looking for

• Minimum 2 years of experience in a senior operations management role, preferably in a similar industry.
• Strong analytical and problem‑solving abilities, with the capability to tackle both operational and technical challenges.
• Excellent project management and organisational skills, with a proven track record in process improvement.
• Demonstrated leadership qualities with the ability to manage, motivate, and develop a team effectively.

What we offer

At Tri I Concept Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive compensation, opportunities for professional development, and a supportive, collaborative work environment.

About us

Tri I Concept Sdn Bhd is a trusted provider of niche and premium sanitary wares and fittings for the construction industry, serving both project developments and the retail market. Renowned for our commitment to customer satisfaction and operational excellence, we take pride in delivering high‑quality products and reliable services to our clients.

Driven by innovation and continuous improvement, our mission is to expand our product offerings while setting new benchmarks in the industry. As we continue to grow, we are seeking dedicated and talented individuals to be part of our dynamic team and contribute to our journey of excellence.

If you are passionate about driving operational excellence and are excited to be a part of our dynamic organisation, we encourage you to apply now.