Onsite Order Management & Sales Support Specialist

II-VI UK, Ltd.; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology firm in Ipoh, Malaysia, is seeking a dedicated Customer Service Coordinator to manage order bookings and coordinate shipments. Ideal candidates will have a degree in Business Admin or related fields and 3-5 years of experience in customer service or order management. Strong communication skills and understanding of incoterms are crucial. This role is 100% onsite, emphasizing integrity, collaboration, and accountability in a dynamic work environment.

Qualifications

• Minimum 3 to 5 years in Customer Service, Order Management, Sales or Marketing.
• Understanding of revenue recognition rules and guidelines.
• Knowledge with incoterm and shipment practices.

Responsibilities

• Order booking accurately in Oracle.
• Coordinate shipments and resolve shipment issues.
• Provide sales support to Global RSM / KAM.

Skills

Excellent communication skills

Self-starter

High level of productivity

Well organized

Education

Degree in Business Admin / Economics / Marketing

Tools

Microsoft Office

Oracle

Salesforce

Job description

A leading technology firm in Ipoh, Malaysia, is seeking a dedicated Customer Service Coordinator to manage order bookings and coordinate shipments. Ideal candidates will have a degree in Business Admin or related fields and 3-5 years of experience in customer service or order management. Strong communication skills and understanding of incoterms are crucial. This role is 100% onsite, emphasizing integrity, collaboration, and accountability in a dynamic work environment.