ONLINE SALES AND SOCIAL MEDIA CLOSER

Central Coldstorage Kuching Sdn. Bhd.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food and beverage company in Kuching is seeking a dynamic individual to handle customer inquiries, close sales, and execute promotions across social media platforms. The ideal candidate should have a minimum of 1-2 years of experience in sales, be fluent in multiple languages, and proficient with basic computer skills. The position offers a salary starting from RM2.2K based on qualifications and experience.

Qualifications

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Minimum 1-2 years working experience in customer service, online sales, or related field.
• Familiar with CCK Products or similar industries.

Responsibilities

• Respond to inquiries from social media platforms.
• Negotiate and close B2B/B2C orders.
• Execute online promotions to boost sales.

Skills

Customer service

Online sales

Strong communication

Multitasking

Education

Minimum SPM or Diploma in Business, Marketing

Tools

Excel

Google Sheets

WhatsApp

Job description

Responsibilities: To actively respond to inquiries from Facebook, Instagram, Tik Tok and WhatsApp; to negotiate and close B2B/B2C orders confidently; to propose and execute online promotions (e.g bundle deals, flash sales, giveaways) to boost sales; to keep in touch with outlet/operation team to arrange smooth delivery & stock coordination; to follow up with leads and close the deal timely; and to provide simple report (daily/weekly sales closed, customer feedback, etc).

• Minimum SPM or Diploma in Business, Marketing or related field.
• Minimum 1-2 years working experience in customer service, online sales, retails sales or related field. Salary RM2.2K and above depending on the qualification and experience.
• Fluent in English, Bahasa Malaysia and Mandarin. Proficient in Bahasa Sarawak / Chinese dialects is a plus.
• Familiar with CCK Products or similar industries (F&B, FMCG, Poultry, Seafood).
• Basic computer & mobile skills (Excel, Google Sheets, Messenger, WhatsApp, etc).
• Proactive, aggressive in closing deals, strong communication & follow-up skills.
• Able to work independently and good in multitasking.