Online Customer Experience Leader

Maxis; Selangor; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading telecommunications company in Malaysia seeks an Online Business Consultant to enhance digital customer engagement through innovative online solutions. The role requires leading a dynamic team to deliver superior customer experiences in a digital environment. Candidates must demonstrate strong capabilities in digital platforms and customer-oriented engagement strategies. Join us to be part of a culture that values performance and embraces technology to create impactful customer journeys.

Qualifications

• Ability to create a dynamic team environment.
• Experience in digital customer engagement.
• Strong customer-oriented mindset.

Responsibilities

• Ensure high standards in customer engagement.
• Lead team to deliver differentiated customer experience.
• Develop the team for expert-level solutioning.
• Drive a new digital experiential journey.
• Inculcate constant learning in digital technologies.
• Capture opportunities through a digitalized customer experience.

Job description

A leading telecommunications company in Malaysia seeks an Online Business Consultant to enhance digital customer engagement through innovative online solutions. The role requires leading a dynamic team to deliver superior customer experiences in a digital environment. Candidates must demonstrate strong capabilities in digital platforms and customer-oriented engagement strategies. Join us to be part of a culture that values performance and embraces technology to create impactful customer journeys.