Onboarding Specialist

MyValiant; Kuala Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A financial services company is seeking an Onboarding Specialist in Kuala Selangor. The role involves supporting operational activities in customer onboarding, handling eKYC processes, and ensuring compliance with banking standards. Candidates must have at least 3 years of AML/CFT experience in a regulated environment and a bachelor's degree. Knowledge of MAS regulations is essential. The position may require working in shift-based hours, offering a dynamic work environment.

Qualifications

• 3+ years in AML/CFT roles at a regulated financial institution.
• Hands-on in Onboarding and Customer Due Diligence.
• Solid understanding of MAS regulations related to CDD.

Responsibilities

• Support day-to-day onboarding operational activities.
• Perform eKYC processing consistently.
• Review name screening alerts judiciously.

Skills

AML/CFT knowledge

Communication skills

Regulatory compliance

Education

Bachelor's degree or equivalent

Job description

We’re looking for an Onboarding Specialist. The candidate will be involved in the day‑to‑day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof‑of‑Address (POA) checks, eKYC, Name Screening and Customer Due Diligence. The incumbent may be deployed for shift work to support up to 24x7 coverage.

Day‑to‑day Activities:

• Support day‑to‑day operational activities in the Onboarding processes.
• Perform day‑to‑day eKYC processing with consistency
• Review of name screening alerts with sound judgment and taking into account timeliness of alert closures.
• Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
• Good understanding of Singapore AML regulations (e.g MAS 626) & guidelines relating to customer onboarding journey.
• Send outbound requests for information and track these to conclusion to facilitate case closures
• Good understanding of Singapore AML regulations (e.g MAS 626) & guidelines relating to customer onboarding journey.
• Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
• Perform other ad‑hoc duties as and when assigned.

Must Haves:

• Minimum of 3 years’ relevant experience in AML/CFT roles in a Regulated Financial Institution, with relevant hands‑on Onboarding, Name Screening and/or Customer Due Diligence experience in conducting end‑to‑end on‑boarding journey for consumer retail/ small & medium enterprises banking segments.
• Minimum of bachelor’s degree or equivalent in any discipline (from a recognized university).
• Solid knowledge of MAS regulations on AML/CFT/Sanction relating to CDD requirements.
• Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding‑related queries
• Able to work in shift‑based hours

Good to have:

Certification as an AML specialist (e.g CAMS / Diploma in AML) with a recognized institution will be an advantage.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .