Officer, Transfer Agency Analyst

Citigroup Inc.; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading global bank in Kuala Lumpur is seeking an Officer, Transfer Agency Analyst. This role involves providing analytical support for sales and trading as well as ensuring compliance with regulations. Candidates should have 1+ years of relevant experience and a Bachelor's degree. The position supports team operations and aims to improve processes while minimizing risk. Competitive benefits include extensive training and support for personal growth.

Benefits

Telehealth options

Paid Parental Leave

Learning and development resources

Qualifications

• 1+ years of relevant experience preferred.
• Experience in capital markets institutions preferred.
• Basic accounting knowledge preferred.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading.
• Maintain position records and support team during peak volumes.
• Perform root cause analyses and ensure process compliance.

Skills

Numerical tasks and transactions

Team collaboration

Attention to detail

Problem-solving

Clear communication

Education

Bachelor's degree or equivalent experience

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Officer, Transfer Agency Analyst – Hybrid (Internal Job Title: Transaction Capture Analyst 1 – C09) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions.
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions.
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees.
• Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations.
• Ensure team procedures and audit requirements are updated, completed and maintained across processes.
• Escalate all issues in a timely manner and oversee client and business ad‑hoc queries and requirements.
• Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 1 year of relevant experience preferred.
• Experience in institutions linked to capital markets preferred.
• Basic knowledge of accounting preferred.
• Efficient and effective with numerical tasks and transactions.
• Proven success with working in a team environment.
• Ability to work under pressure and manage to deadlines.
• Ability to work in a fast‑paced environment.
• Consistently demonstrates clear and concise written and verbal communication.
• Attention to detail and intermediate problem‑solving skills.
• Bachelor’s degree/University degree or equivalent experience.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Job Family Group: Operations - Transaction Services

Job Family: Transaction Capture Services

Time Type: Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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