Office Support Assistant (Pantry & Refreshment Services)

Malaysian Communications and Multimedia Commission; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A government agency in Cyberjaya is seeking an Office Support Assistant to provide food and beverage services, maintain cleanliness, and manage inventory. The ideal candidate should have at least 1 year of experience in hospitality and a commitment to high service standards. Duties include organizing refreshment orders, setting up meeting rooms, and supervising other staff. Basic computer skills are advantageous.

Qualifications

• At least 1 year experience in hospitality, catering, or office support roles.
• Commitment to cleanliness, hygiene, and professional service.
• Food & Beverage preparation knowledge.

Responsibilities

• Organize food and beverage orders; prepare and serve refreshments.
• Set up dining and meeting rooms for sessions.
• Maintain cleanliness and hygiene in F&B areas.
• Monitor and maintain stock levels of beverages and cutlery.
• Liaise with caterers for service quality.
• Supervise tea ladies and maintain service standards.
• Report maintenance issues to the Head of Department.

Skills

Interpersonal skills

Attention to detail in cleaning

Teamwork

Basic computer knowledge

Education

Minimum secondary education (SPM or equivalent)

Job description

Office Support Assistant (Pantry & Refreshment Services)

To assist and provide efficient and courteous food and beverage (F&B) services to MCMC staff, management, and guests, ensuring cleanliness, hygiene, and a well-maintained environment in dining and meeting areas.

Responsibilities

1. Internal Food & Beverage Service: Receive and organize food and beverage orders requested by MCMC staff; prepare and serve beverages and refreshments in meeting rooms as required; ensure all beverages and cutlery are prepared and presented in a timely and professional manner.
2. Meeting and Dining Room Setup: Set up dining and meeting rooms for management and stakeholder meetings (e.g., Management Committee Meeting, Commission Meeting) and other high-level sessions; maintain the cleanliness and readiness of all F&B and meeting areas before, during, and after use.
3. Cleaning and Hygiene Maintenance: Clear, wash, and store all cutlery, dishes, and utensils after meetings and events; uphold high standards of cleanliness and hygiene in all F&B preparation and service areas.
4. Stock Management: Record, monitor, and maintain adequate stock levels of condiments, beverages, and cutlery items; notify Head of Department of any replenishment needs in advance.
5. Vendor and Quality Coordination: Monitor and follow up with caterers to ensure the quality and timeliness of all food and beverage deliveries; provide feedback to the Head of Department on any issues related to service quality.
6. Supervision and Coordination: Liaise, train, supervise, and monitor other tea ladies appointed by Facilities Management to ensure consistent service standards; support the Department in any F&B-related tasks or initiatives.
7. Maintenance Reporting: Report to the Head of Department about any maintenance or repair needs identified in dining or meeting rooms promptly.

Qualifications & Work Experience

• Minimum of secondary education (SPM or equivalent).
• At least 1 year experience in hospitality, catering, or office support roles.
• Good interpersonal skills and a courteous attitude.
• Commitment to cleanliness, hygiene, and professional service.
• Basic computer knowledge is an advantage.
• Food & Beverage preparation — basic knowledge of preparing and serving hot and cold beverages, snacks, and light refreshments.
• Cleaning and sanitation techniques — proper methods for washing, sterilizing, and maintaining utensils, crockery, and service areas.
• Inventory management — ability to record, monitor, and manage stock levels of beverages, condiments, and cutlery efficiently.
• Teamwork and reliability — works well with others and consistently delivers assigned tasks responsibly.
• Basic computer system skills — able to check online orders, reply to emails, and input stock management data.
• Candidate must be willing to work in Cyberjaya