Office Manager

Dynamic Learning Center Sdn Bhd; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputed education center located in Penang, Malaysia is seeking an Office Manager to lead the administrative team. This role involves maintaining a positive workplace culture, managing facilities and vendor relationships, and ensuring legal compliance with local legislation. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multi-task effectively. This position requires working 5 days a week, including weekends, providing a collaborative and energetic work environment.

Qualifications

• Demonstrated ability to oversee a team effectively.
• Strong motivation and excellent work ethic.
• Effective active listening skills.

Responsibilities

• Oversee the admin team effectively.
• Lead team meetings efficiently.
• Manage HR operations, including recruitment and staff development.
• Ensure compliance with local regulations.

Skills

Positive energy

Effective communication

Multi-tasking

Attention to detail

Leadership

Advanced technological skills

Proficiency in English

Mandarin proficiency

Job description

Are you seeking an opportunity to join a talented, multicultural team in a collaborative, values-driven workplace? We are excited to hire an Office Manager who brings positive energy and a helpful, flexible attitude to our team. If you are interested, we would like to hear from you!

Job Overview

• Oversees the admin team effectively
• Promotes the growth and development of the company and our team members
• Maintains a culture of positivity and respect, upholding our core values in a diverse workplace
• Motivation and excellent work ethic
• Ability to multi-task and delegate effectively
• Ability to track and organise multiple processes concurrently
• Effective active listening and communication skills
• High level of attention to detail
• Proficiency in English

Preferred Traits

• Advanced technological skills
• Mandarin language proficiency is a plus

Responsibilities

• Manages the admin team, ensuring that Dynamic Language Centre’s core values and standard of excellence are consistently met
• Provides introductory and ongoing training and support for the admin team
• Leads team meetings efficiently and effectively
• Provides expertise and leadership to ensure smooth operational activities
• Develops and manages workplace processes with organization and efficiency
• Recommends and implements improvements to existing processes and systems
• Manages facilities and resource allocation
• Manages vendor relationships, including but not limited to cleaning, catering, security, couriers, parking, and government agencies
• Ensures compliance with local regulatory bodies which relate to health, safety, and security
• Manages the HR operations of recruitment, discipline, grievance, and staff development
• Completes performance appraisals and manages employee relations and professional development plans
• Ensures that teachers and other employees possess valid teaching permits, visas, and work permits, as applicable
• Ensures legal compliance with local legislation in relation to all staff
• Attends regular professional development and other meetings as required
• Breaks down projects into specific tasks, plans and controls the time allocated to each task, and completes the project before the due date
• Develops strategies to grow the company’s numbers and improve our services
• Responds to all staff and customer queries in a professional and timely manner
• Evaluates data and provides feedback to teachers, in order to best meet our customers’ needs
• Provides regular reports to the company’s Director
• Has a hard-working, flexible approach to new opportunities, tasks, and challenges
• Performs any other duties or projects in support of the company’s operations
• Dresses modestly and professionally
• Maintains the standard of conduct reflective of Dynamic Language Centre
• Works 5 days per week, including Saturdays and Sundays