Office Front Desk (Coworking)

WORQ; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coworking space provider in Kuala Lumpur is seeking a Front Desk professional to manage member interactions and office operations. The role involves greeting guests, handling administrative tasks, and supporting member experiences. Ideal candidates will be friendly, detail-oriented, and able to multitask in a vibrant environment. Join a dynamic team that values creativity and community engagement.

Benefits

Career Growth opportunities

Vibrant team culture

Inspiring workplace

Qualifications

• Must be friendly and reliable.
• Ability to multitask in a fast-paced environment.
• Strong administrative and organizational skills.

Responsibilities

• Greet members and guests as the first point of contact.
• Manage visitor check-ins, mail, and deliveries.
• Support daily workspace operations and event logistics.

Skills

Customer-focused

Detail-oriented

Organizational skills

Multitasking

Team player

Fluency in English

Mandarin/Malay

Job description

Overview

As an Office Front Desk, you’ll be the face of WORQ — greeting members and guests, managing front desk operations, and keeping the workspace running seamlessly every day. This role combines hospitality, office administration, and customer service. You’ll work closely with your teammates to ensure a professional, safe, and engaging environment for our members.

Responsibilities

• Serve as the first point of contact for members and guests, providing a warm and professional welcome.
• Handle calls, walk-ins, and emails with efficiency and friendliness.
• Manage visitor check-ins, mail, and deliveries.
• Learn members’ names and preferences to deliver a personalized experience.
• Support daily workspace operations, including meeting rooms, pantry, and event area upkeep.
• Conduct daily maintenance and safety checks; report and coordinate any repairs or vendor issues.
• Maintain compliance with workplace health and safety standards.
• Assist with event logistics and setups.
• Support member onboarding and offboarding processes.
• Assist with member billing and basic payment follow-ups.
• Update member and occupancy records accurately.
• Work hand-in-hand with the Outlet and Community teammates to ensure smooth operations and outstanding member experience.
• Support community and marketing initiatives when needed.
• Support cross-department initiatives and assist with community engagement activities.
• Assist with general ad hoc tasks as and when required.

Qualifications

• Friendly, reliable, and customer-focused.
• Detail-oriented with good administrative and organizational skills.
• Able to multitask in a fast-paced environment.
• Comfortable working independently while being a strong team player.
• Fluent in English (Mandarin/Malay is a plus).

Benefits

• Career Growth: Gain broad exposure across community management, operations, and hospitality — with clear pathways to Outlet Management or Marketing/Events roles.
• Vibrant Culture: Be part of a high-energy team that celebrates creativity, accountability, and connection.
• Inspiring Workplace: Work in beautifully designed coworking spaces alongside startups, creators, and business leaders.