OEM Sales Account Manager

Rockwell Automation; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global technology leader is seeking a Sales Account Manager in Kuala Lumpur, Malaysia. The role involves building customer relationships and achieving sales targets across various innovative industrial solutions. Candidates should have a degree in Business, IT or Engineering and at least 5 years of experience in solutions selling. Strong communication and collaboration skills are essential. The company is focused on fostering a productive and sustainable workforce.

Qualifications

• Minimum of 5 years of outcome-based solutions selling experience.
• Experience in an industrial production environment.
• Good knowledge of manufacturing industries such as Life Science, Automotive, Oil & Gas.

Responsibilities

• Build relationships with customers’ executive management teams.
• Achieve allocated sales targets in products, services, and solutions.
• Develop and execute strategic account plans for assigned accounts.

Skills

Sales strategy development

Customer relationship management

Negotiation skills

Industry knowledge

Collaboration skills

Education

Degree in Business, IT, Engineering or related discipline

Tools

PTC

ThingWorx

Manufacturing Execution Systems (MES)

Business Intelligence

Digital Transformation

Job description

Overview

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees, we solve problems for customers across industries and focus on how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. If that’s you, we would love to have you join us!

Job Title: Sales Account Manager (OEM) – based in Puchong, Malaysia

Responsibilities

• In a customer-facing sales role, liaise and build relationships with customers’ executive management teams to meet or exceed allocated sales targets across a broad range of industrial software, power control, and process control solutions.
• Leverage Rockwell Automation’s key areas of innovation and differentiation, including Smart Manufacturing – Industry 4.0 technologies such as Smart Machine, Integrated Architecture, Virtual Commissioning, On-machine solutions and Smart Safety.
• Establish and maintain relationships at assigned accounts, coordinating activity with distributors to ensure effective and efficient utilization of resources.

What Will Success Look Like

• Achievement of allocated sales targets in products, services, and solutions by actively negotiating and driving opportunities to closure while collaborating with the broader matrixed Rockwell Automation sales teams and partners.
• Growth in existing accounts and acquisition of competitive/new accounts.
• Improvement in customer satisfaction for assigned account packages.

How You Will Achieve Your Goals

• Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution processes.
• Lead relevant stakeholders and partners (OEMs, Distributors, System Integrators, etc.) in the execution of tactical actions to pursue strategic objectives defined in the Account Plans.
• Spend at least 70% of time in customer-facing activities in support of account plans.
• Adopt the company’s disciplined approach to managing sales opportunities and front log using available sales tools.
• Ensure customer satisfaction through regular contacts/visits and company-sponsored surveys. Facilitate resolution of customer issues.
• Analyze current business levels against allocated sales targets and provide monthly, quarterly, and yearly sales forecasts.
• Stay current on industry trends, competitors, market drivers, and RA offerings.
• Perform any other relevant duties as assigned by the Manager.

Education And Experience Requirements

• Degree in Business, IT, Engineering or a related discipline.
• Good knowledge of manufacturing industries; Life Science, Automotive, WWW, Oil & Gas.
• Experience in an industrial production environment, involved in the management or delivery of solution-based outcomes.
• Minimum of 5 years of outcome-based solutions selling experience.
• Software experience will be an added advantage — PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics, etc.

Desired Behaviours

• Passion to win (resilient and driven to succeed).
• Strong collaboration and influencing skills to manage our selling model.
• Good communication skills (listening, verbal and written).
• Demonstrated ability to comfortably interact with our customers’ C-Suite.
• Self-motivated and a team player.