Ocean Freight Specialist

Agensi Pekerjaan Pride Professional Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking an Ocean Freight Specialist to coordinate and execute ocean import and export operations. This role involves managing shipment documentation, ensuring compliance, and maintaining customer satisfaction. Ideal candidates have a minimum of 2 years of experience, strong problem-solving skills, and excellent communication abilities. Proficiency in MS Office is required, and opportunities for career growth are available.

Qualifications

• Minimum 2 years of experience in ocean import or export operations.
• Strong understanding of shipping documentation, Customs procedures, and international trade compliance.
• Proficient in MS Office, especially Excel.

Responsibilities

• Oversee ocean import operations and shipment coordination.
• Liaise with clients, vendors, and Customs for compliant shipment handling.
• Ensure data accuracy for shipment tracking and regulatory requirements.
• Prepare quotations and validate charges.
• Monitor KPIs for operational excellence.

Skills

Ocean import/export operations

Shipping documentation

Customs procedures

Problem-solving skills

Communication skills

Tools

MS Office (Excel)

Freight management systems

Job description

PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.

Our client is a global leader in logistics and freight forwarding, specializing in air and ocean freight solutions, customs brokerage, and supply chain management. With almost 50 years of experience, they operate in more than 100 countries, providing businesses with optimized logistics solutions and end-to-end supply chain support.

Why Join Our Client?

• Work with a globally recognized logistics provider with a strong worldwide network.
• Gain hands‑on experience in end‑to‑end import operations and international trade.
• Collaborate with experienced industry professionals in a fast‑paced and supportive environment.
• Build a long‑term career with growth opportunities in a global organization.

Job Overview:

As an Ocean Freight Specialist, you will be responsible for coordinating and executing all aspects of ocean import or export operations. This includes managing shipment documentation, liaising with clients and vendors, ensuring compliance with regulations, and maintaining high levels of customer satisfaction. You will play a key role in ensuring timely and cost‑effective movement of cargo while supporting continuous process improvement.

Key Responsibilities:

• Oversee ocean import operations, including shipment coordination and documentation.
• Liaise with clients, vendors, and Customs to ensure smooth and compliant shipment handling.
• Ensure data accuracy for shipment tracking, billing, and regulatory requirements.
• Prepare quotations, validate charges, and support internal and external audits.
• Monitor and maintain key performance indicators (KPIs) to ensure operational excellence.
• Assist with escalations, warehouse coordination, and occasional airfreight‑related tasks.
• Support process improvement initiatives and business transitions as required.

What Were Looking For:

• Minimum 2 years of experience in ocean import or export operations.
• Strong understanding of shipping documentation, Customs procedures, and international trade compliance.
• Proficient in MS Office (especially Excel) and familiar with freight management systems.
• Strong attention to detail, problem‑solving skills, and ability to work under tight deadlines.
• Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.