Ocean Export Coordinator - Client-Focused Logistics

LAF FLEXITANK SERVICES SDN BHD; Port Klang; On-site; MYR 50,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking a logistics professional to manage end-to-end ocean export shipments from booking to delivery, ensuring regulatory compliance. You will liaise with clients, arrange space with shipping lines, and prepare essential documents such as bills of lading and invoices.

The role also involves monitoring progress, coordinating with brokers and partners, handling costing, and addressing client inquiries to maintain high service standards.

Responsibilities

• Manage and coordinate ocean export shipments from booking to final delivery, ensuring compliance with international regulations.
• Liaise with clients to obtain shipping instructions, arrange space bookings with shipping lines, and confirm shipment details.
• Prepare and verify shipping documents including bills of lading, commercial invoices, packing lists, and customs declarations.
• Monitor shipment progress and provide timely updates to clients on departure, in-transit status, and arrival information.
• Coordinate with freight consolidation teams, customs brokers, and logistics partners to ensure efficient cargo handling and clearance.
• Manage shipment costing, prepare quotations, and ensure accurate billing and invoicing processes.
• Handle customer enquiries and resolve operational issues promptly to maintain client satisfaction.

Job description

Jora Malaysia is seeking a logistics professional to manage end-to-end ocean export shipments from booking to delivery, ensuring regulatory compliance. You will liaise with clients, arrange space with shipping lines, and prepare essential documents such as bills of lading and invoices.

The role also involves monitoring progress, coordinating with brokers and partners, handling costing, and addressing client inquiries to maintain high service standards.