• Customer Service Executive, Call Centre (Berjaya Times Square)

Telecontinent; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing BPO company in Kuala Lumpur seeks customer service representatives to deal with customers via inbound calls and emails. Candidates should have a minimum of SPM, be proficient in English and Bahasa Malaysia, and strong computer skills. The position offers an attractive salary with allowances, EPF, and SOCSO contributions. Fresh graduates are welcome to apply, making this a great opportunity for those looking to start their careers in a dynamic environment.

Benefits

Attractive basic salary with allowances & commissions

EPF, SOCSO, and EIS contributions

Shift & OT Allowance

Smart Casual Attire

Convenient location with access to public transport

Qualifications

• Minimum SPM and above (fresh graduates are encouraged to apply).
• Proficient in English and Bahasa Malaysia.
• Able to speak Mandarin is an added advantage.

Responsibilities

• Deal directly with customers via inbound calls and email enquiries.
• Record and answer customer inquiries.
• Obtain any relevant information to handle service inquiries.
• Modify the details in the system as per requests.

Skills

Proficient in English

Proficient in Bahasa Malaysia

Strong computer skills

Ability to speak Mandarin

Education

Minimum SPM

Tools

Microsoft Office

Job description

Ready to take your career to the next level? Join Telecontinent, a fast-growing BPO company, and explore limitless opportunities. We are on the lookout for exceptional talents and passionate individuals to join our dynamic team!

The Role:

• Deal directly with customers via inbound calls and email enquiries
• Records & answer customer inquiries
• Obtain any relevant information to handle service inquiries
• Modify the details in the system as per requests.

What We’re Looking For:

• Minimum SPM and above (fresh graduates are encouraged to apply).
• Proficient in English & Bahasa Malaysia
• Able to speak Mandarin is an added advantage
• Strong computer skills including Microsoft Office.

Top Reason To Join Us:

• Attractive basic salary with allowances & commissions
• EPF, SOCSO, and EIS contributions
• Shift & OT Allowance
• Smart Casual Attire
• Convenient location with access to public transport (Imbi Monorail & Bukit Bintang MRT)