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A healthcare facility in Kuala Lumpur is seeking a Healthcare Assistant to support nurses and ensure patient comfort. Candidates should have a certificate in Healthcare Assistance and strong communication skills in English and Malay. Responsibilities include welcoming patients, assisting in their care, and maintaining cleanliness. Previous experience in healthcare is a plus. This role is critical to enhancing patient experiences and providing essential support in medical environments.
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Change bed linens or make beds.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Deliver and collect specimens, such as urine, feces, or sputum.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Feed patients or assist patients to eat or drink when necessary
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Position or hold patients in position for clinical procedures.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Record height and weight measure of patients
Record vital signs, such as temperature, blood pressure, pulse, as directed by medical or nursing staff.
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Set up treating or testing equipment, such as oxygen tents or overhead irrigation bottles, as directed by a physician or nurse.
Stock or issue medical supplies, such as dressing packs or treatment trays.
Supply, collect, or empty bedpans.
Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
Undress, wash, and dress patients who are unable to do so for themselves.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Exercise patients who are comatose, paralyzed, or have restricted mobility.
Explain simple and basic medical instructions to patients or family members.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Provide information such as directions, visiting hours, or patient status information to visitors or callers.