Network Solution Executive

Extreme Broadband Sdn Bhd; Putrajaya; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading Malaysian Internet Service Provider is looking for a professional to provide technical solutions that meet customer requirements. This role involves preparing documentation, delivering presentations, and supporting the sales team in Pre-Sales activities. Ideal candidates should have at least 2 years of experience, a relevant Bachelor's Degree, and strong knowledge of Internet and telecommunication solutions. The company offers a chance to innovate within the rapidly evolving cloud-based network services sector.

Qualifications

• Minimum 2 years of working experience in Pre-Sales.
• Expert in supporting Sales with technical presentations on network-related solutions.
• Good report writing skills.

Responsibilities

• Provide technical solutions meeting customer requirements.
• Prepare work orders and internal design documentation.
• Sell technical solutions with professionalism.

Skills

Strong knowledge of Internet

Communication skills

Problem-solving

Customer-centric approach

Presentation skills

Education

Bachelor’s Degree in Engineering or equivalent

Job description

Overview

Extreme Broadband is an Internet Service Provider licensed by the Malaysian Communication and Multimedia Commission. We are the next-generation network service provider that helps enterprises to transition into a cloud-based virtual WAN architecture which involves Internet Exchange, SDWAN, and Cloud-connect solutions. Here is a good opportunity for you to work on products that will reshape the way businesses connect.

What We Do

We deliver reliable, high-performance network solutions to enterprises, financial services institutions, as well as educational institutions throughout Malaysia. Incorporated in 2005, we specialise in the provision of next-generation connectivity services catering to corporations and enterprises who are shifting towards business digitalisation.

Main Accountabilities

• Provide technical solutions in a professional and timely manner that fit customers’ technical requirements and financial budget.
• Prepare improved work orders and internal design configuration documentation including network diagrams in a timely manner.
• To structure and produce compelling sales proposal/commercial and technical documentation outlining the cost savings and business benefits to clients.
• Create and confidently deliver technical presentations to both internal and external audiences.
• Interface with the implementation/project team, articulating customer requirements, to ensure a smooth transition from Sales to Delivery.
• Provide feedback on issues with current products and give input around new products.
• Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
• Sell technical solutions to the customer with professionalism and enthusiasm.
• Provide accurate and timely management information, to include activity reports, bid reviews, project forecasts, and KPIs.
• To support the sales team by completing work orders and customer solution requirements i.e. proposal, presentation, RFQ, tender, etc. in a timely manner.

Requirements

• Possess at least a Bachelor’s Degree in Engineering (Computer/ Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent with minimum 2 years of working experience in Pre-Sales.
• Strong knowledge of Internet, telecommunication, Datacenter, Virtual Private Networks (VPN), Data Centers, and Hosting.
• Good communication skills and report writing skills.
• Must be customer-centric and have a great customer focus.
• Have the hunger to provide innovative solutions in a timely manner.
• Expert in supporting Sales in the area of prequalifying accounts/accessing solution requirements/technical presentation on network-related solutions.

Core Responsibilities For This Job

• Personal responsibility
• Problem-solving
• Achieving results/delivering performance
• Managing budgets and resources
• Strong analytical and presentation skills
• Diligent, focused and result oriented.