Network/ Senior Network Engineer

Singtel Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecommunications firm is seeking a Network/Senior Network Engineer to support IT operational activities. Candidates should have a degree in IT, at least 3 years of experience with Cisco equipment, and familiarity with firewalls and load balancers. In this on-site role located in Kuala Lumpur, you will maintain the network infrastructure, provide technical support, and collaborate on network enhancements.

Qualifications

• A minimum of 3 years’ experience in handling Cisco routers, switches, LAN, WAN.
• Experience with IDS/IPS is a strong advantage.
• Exposure in Cisco Wireless and ISE is a plus.

Responsibilities

• Support all Cisco Network devices and firewalls.
• Maintain and monitor network infrastructure.
• Coordinate with vendors for network equipment.
• Provide technical support to end-users.

Skills

Hands-on experience with Cisco routers and switches

Experience with F5 Load Balancer

Technical competency with professional certifications

Ability to work on a 12-hour shift

Education

Degree in Computer Science / IT

Job description

Overview

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The role ofNetwork/Senior Network Engineer is to support the IT operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).

Responsibilities

• Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
• Configures, tests, and maintains LAN/WAN equipment and related services.
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
• Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.

Skills for Success

• A Degree in Computer Science / IT or equivalent
• A minimum of 3 years’ experience and above with hands-on experience in handling Ciscorouters/ switches/ LAN/ WAN or equivalent
• Experience with F5 Load Balancer and IDS/IPS is a strong advantage for the role
• Exposure in Cisco Wireless and ISE or equivalent is a plus
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Ability to work on 12-hour shift or 24x7 whenever needed

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