Network Engineer (Mandarin speaker)

Oxydata Software; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

An IT services company is seeking a Network Engineer for onsite support in Penang. The ideal candidate will have at least 4 years of experience in network roles, specifically with Cisco switches and Palo Alto firewalls. Responsibilities include troubleshooting, maintaining network equipment, and coordinating with the Taiwan HQ. This role requires good communication skills in English and Chinese (Mandarin) and a proactive, independent work ethic. A solid understanding of network protocols is a plus.

Qualifications

• Minimum 4 years of experience as a Network Engineer or similar role.
• Hands-on experience with Cisco switches and Palo Alto firewalls.
• Good communication skills in English and Chinese (Mandarin).

Responsibilities

• Troubleshoot and maintain Cisco switches.
• Manage Palo Alto firewalls effectively.
• Monitor network performance for stability.
• Document network configurations and incidents.

Skills

Cisco switch troubleshooting

Palo Alto firewall maintenance

Communication in English

Communication in Chinese (Mandarin)

Job description

Network Engineer

Job ID: Y668R94V
Location: Penang (onsite at customer site)
Work Mode: Onsite
Job Type: 12-month Contract

Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.

We are seeking an experienced Network Engineer to support and maintain the customers network infrastructure in Penang, with a strong focus on Cisco switches, Palo Alto firewalls, and coordination with the Taiwan HQ team.

Responsibilities

• Troubleshoot, maintain, and support Cisco switches.
• Manage and maintain Palo Alto firewalls.
• Perform configuration, tuning, and upgrades on network devices.
• Monitor network performance to ensure stability and high availability.
• Coordinate with Taiwan HQ for configuration adjustments, changes, and escalations.
• Document network configurations, changes, and incident resolutions.
• Provide onsite support in line with the customers working hours.

Requirements

Must-have:

• Minimum 4 years of experience as a Network Engineer or in a similar network-focused role.
• Hands-on experience with Cisco switch troubleshooting and maintenance.
• Hands-on experience with Palo Alto firewall troubleshooting and maintenance.
• Able to take over responsibilities immediately with minimal training.
• Good communication skills in English and Chinese (Mandarin) for coordination with Taiwan HQ.
• Willing and able to work onsite in Penang, following customer working hours.
• Independent, proactive, and able to handle issues with minimal supervision.

Nice-to-have:

• Experience in an enterprise networking or managed services environment.
• Knowledge of routing protocols (e.g. OSPF, BGP).
• Familiarity with VPNs, VLANs, and network security best practices.
• Exposure to network monitoring tools and ticketing systems.
• Relevant certifications such as CCNA/CCNP or Palo Alto Networks certifications.