NETWORK ENGINEER

Glocomp Systems; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading networking solutions provider in Malaysia is looking for a networking specialist with in-depth knowledge of systems like LAN, Wireless, and Firewalls. Candidates should possess CCNA or CCNP certifications, demonstrate a solid understanding of various networking protocols, and have hands-on experience with diagnostic tools. The role involves analyzing network issues, configuring devices, and providing direct customer support. Travel within Klang Valley is expected, so a personal vehicle is essential. Competitive salary and flexible working arrangements are offered.

Qualifications

• CCNA, CCNP, or higher is required.
• Deep understanding of networking protocols like DNS, DHCP, OSPF, BGP.
• Hands-on experience with monitoring and network analytics tools.

Responsibilities

• Analyze and evaluate networks, identify issues, and provide efficient solutions.
• Respond to and resolve assigned tickets, updating customers accordingly.
• Perform network maintenance and system upgrades to ensure reliability.

Skills

Networking systems knowledge

Problem analysis and resolution

Customer communication

Device configuration and installation

Network maintenance

Level-2/3 support

Education

University degree in Computer Science or related subject

Tools

Monitoring and diagnostic tools

Job description

3mo ago , from Glocomp Systems (M) Sdn Bhd

• In-depth understanding and practical knowledge of networking systems such as LAN, Wireless, and Firewalls.
• Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently
• Ability to respond and resolve tickets that have been assigned. Closely follow up with customers with adequate email updates until case closure.
• Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not know networking technical terminology
• Configure and install various network devices and services (e.g., routers, switches, firewalls, Load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations
• Monitor performance and ensure system availability and reliability
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
• Liaise with vendors and other IT personnel for problem-resolution

Job Requirement:

• CCNA, CCNP, or higher
• Deep understanding of networking protocols (e.g., DNS, DHCP, SMTP, OSPF, BGP)
• Solid understanding of the OSI or TCP/IP model
• Hands‑on experience with monitoring, network diagnostic, and network analytics tools
• University degree in Computer Science or a related subject
• Willing to travel to customer sites within Klang Valley. Must possess own transportation (car).

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