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NETWORK ENGINEER

Glocomp Systems

Selangor

On-site

MYR 48,000 - 72,000

Full time

Yesterday
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Job summary

A leading networking solutions provider in Malaysia is looking for a networking specialist with in-depth knowledge of systems like LAN, Wireless, and Firewalls. Candidates should possess CCNA or CCNP certifications, demonstrate a solid understanding of various networking protocols, and have hands-on experience with diagnostic tools. The role involves analyzing network issues, configuring devices, and providing direct customer support. Travel within Klang Valley is expected, so a personal vehicle is essential. Competitive salary and flexible working arrangements are offered.

Qualifications

  • CCNA, CCNP, or higher is required.
  • Deep understanding of networking protocols like DNS, DHCP, OSPF, BGP.
  • Hands-on experience with monitoring and network analytics tools.

Responsibilities

  • Analyze and evaluate networks, identify issues, and provide efficient solutions.
  • Respond to and resolve assigned tickets, updating customers accordingly.
  • Perform network maintenance and system upgrades to ensure reliability.

Skills

Networking systems knowledge
Problem analysis and resolution
Customer communication
Device configuration and installation
Network maintenance
Level-2/3 support

Education

University degree in Computer Science or related subject

Tools

Monitoring and diagnostic tools
Job description

3mo ago , from Glocomp Systems (M) Sdn Bhd

  • In-depth understanding and practical knowledge of networking systems such as LAN, Wireless, and Firewalls.
  • Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently
  • Ability to respond and resolve tickets that have been assigned. Closely follow up with customers with adequate email updates until case closure.
  • Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not know networking technical terminology
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, Load balancers, VPN, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations
  • Monitor performance and ensure system availability and reliability
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
  • Liaise with vendors and other IT personnel for problem-resolution
Job Requirement:
  • CCNA, CCNP, or higher
  • Deep understanding of networking protocols (e.g., DNS, DHCP, SMTP, OSPF, BGP)
  • Solid understanding of the OSI or TCP/IP model
  • Hands‑on experience with monitoring, network diagnostic, and network analytics tools
  • University degree in Computer Science or a related subject
  • Willing to travel to customer sites within Klang Valley. Must possess own transportation (car).

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