Nail Store Supervisor

BinYu International Sdn Bhd; George Town; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

High Salary + Commission + Performance

Career Growth Opportunities

Customer Support Provided

Personal Branding Support

Business Startup Support

Job summary

BinYu International Sdn Bhd in Penang is seeking a capable salon operations manager with at least three years in leadership roles within beauty or nail salons to oversee daily operations.

You will supervise nail technicians, manage staff rosters, ensure excellent customer service, and drive sales through salon services and retail products.

The role requires problem solving, inventory control, and familiarity with scheduling and basic admin tasks, with weekend and holiday work expected.

Qualifications

• Minimum Diploma or equivalent qualification.
• At least 3 years of experience in salon management, beauty salon operations, or a similar leadership role.
• Strong leadership, communication, and team management skills.
• Good knowledge of nail salon operations, beauty services, and customer service.
• Ability to solve problems and make operational decisions effectively.
• Familiar with inventory control, scheduling, and basic administrative tasks.
• Proficient in Microsoft Office or POS systems is an added advantage.
• Willing to work on weekends, public holidays, and according to retail operating hours.

Responsibilities

• Manage the daily operations of the nail salon to ensure efficient workflow.
• Supervise, coach, and motivate the nail technicians and salon staff.
• Monitor staff attendance, performance, and work schedules.
• Ensure excellent customer service and promptly resolve customer enquiries or complaints.
• Maintain high standards of cleanliness, hygiene, and workplace safety.
• Monitor inventory levels and coordinate the ordering of salon products and supplies.
• Ensure all nail services are performed according to company standards and procedures.
• Assist in achieving monthly sales targets by promoting salon services and retail products.
• Handle appointment scheduling, customer records, and daily cash transactions.
• Prepare operational reports and support business growth initiatives.

Skills

Leadership

Communication

Team management

Nail salon operations

Customer service

Problem solving

Inventory control

Scheduling

Admin tasks

MS Office/POS

Education

Diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At least 3 years of experience in salon management, beauty salon operations, or a similar leadership role.

Strong leadership, communication, and team management skills.

Good knowledge of nail salon operations, beauty services, and customer service.

Ability to solve problems and make operational decisions effectively.

Familiar with inventory control, scheduling, and basic administrative tasks.

Proficient in Microsoft Office or POS systems is an added advantage.

Willing to work on weekends, public holidays, and according to retail operating hours.

Requirement

• Minimum Diploma or equivalent qualification.

• At least 3 years of experience in salon management, beauty salon operations, or a similar leadership role.

• Strong leadership, communication, and team management skills.

• Good knowledge of nail salon operations, beauty services, and customer service.

• Ability to solve problems and make operational decisions effectively.

• Familiar with inventory control, scheduling, and basic administrative tasks.

• Proficient in Microsoft Office or POS systems is an added advantage.

• Willing to work on weekends, public holidays, and according to retail operating hours.

Responsibility

• Manage the daily operations of the nail salon to ensure efficient workflow.

• Supervise, coach, and motivate the nail technicians and salon staff.

• Monitor staff attendance, performance, and work schedules.

• Ensure excellent customer service and promptly resolve customer enquiries or complaints.

• Maintain high standards of cleanliness, hygiene, and workplace safety.

• Monitor inventory levels and coordinate the ordering of salon products and supplies.

• Ensure all nail services are performed according to company standards and procedures.

• Assist in achieving monthly sales targets by promoting salon services and retail products.

• Handle appointment scheduling, customer records, and daily cash transactions.

• Prepare operational reports and support business growth initiatives.

Benefits

• High Salary + Commission + Performance Bonus
• Career Growth Opportunities
• Customer Support Provided
• Personal Branding Support
• Business Startup Support