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A local dessert café in Kuala Terengganu is looking for a dedicated individual to greet customers, serve food and beverages, and maintain restaurant cleanliness. The role involves inputting orders accurately, working with the kitchen team to prepare various foods, and handling guest complaints professionally. Ideal candidates should maintain a neat appearance and adhere to uniform standards, ensuring a positive dining experience for all customers.
Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point‑of‑sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
Work together with the kitchen team to prepare foods such as dessert, hot food while following cooking instructions, safety procedures, and sanitary requirements.
Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences.
Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.