Multilingual Operations & Customer Experience Executive

Focus Global Innovations Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics and supply chain company in Puchong, Malaysia, is seeking a professional to manage customer inquiries and oversee operational activities. This role involves handling inventory management, procurement, and creating positive customer interactions in Chinese, English, and Bahasa. The ideal candidate will excel in logistics operations, possess strong communication skills, and ensure efficient processes. The position offers opportunities to enhance customer satisfaction and improve operational efficiencies.

Qualifications

• Proficiency in Mandarin, English, and Bahasa for customer interactions.
• Experience in inventory and supply chain management.
• Strong organizational skills to manage operations and logistics.

Responsibilities

• Manage customer inquiries and complaints effectively.
• Oversee inventory accuracy to maximize working capital.
• Coordinate sourcing and procurement of materials.

Skills

Customer service

Inventory management

Procurement

Multilingual proficiency (Chinese, English, Bahasa)

Communication skills

Job description

A logistics and supply chain company in Puchong, Malaysia, is seeking a professional to manage customer inquiries and oversee operational activities. This role involves handling inventory management, procurement, and creating positive customer interactions in Chinese, English, and Bahasa. The ideal candidate will excel in logistics operations, possess strong communication skills, and ensure efficient processes. The position offers opportunities to enhance customer satisfaction and improve operational efficiencies.